"In my view public diplomacy should not merely be a therapeutic response by government to an overseas public’s adverse reaction to foreign policy or a government’s response to negative portrayal of a nation state overseas. Ideally it should include the growing of foreign policy in a nursery of mutual understanding, under a greenhouse of constructive transparency".

Chitty, Naren (2008). "Australian Public Diplomacy". In Nancy Snow and Phil Taylor (eds). Handbook for Public Diplomacy. Routledge (under publication).