If you are receiving the following message then you must unlock your UT EID "An error has occurred. You are not at fault. This error has > automatically been reported to the System Administrator. Please try again later." Unlock an EID DO NOT create a new EID. An EID will be "locked" if it has too many consecutive login failures, or it has not been used for a certain period of time. To unlock the EID, use one of the password reset options available at http://www.utexas.edu/eid. Select "Find/Reset My Password" to see the options available for the UT EID account. |