That is
the big question!

Let's
rephrase the research to get a better understanding...
1. Praise. Don’t just say thank
you. Tell them why you are saying thank you. When you go to shake their hand at
the end of a good day, bring your left hand around and cup the other side of
their hand as say something like, “I really do appreciate your hard work on
_____ today.” 2. Develop constantly and consistently. This goes for
the weakest employees as well as the great producers. Give them challenging
tasks to help them get ready for promotion. Make sure they know that is the
reason you give them harder things to do. 3. Give the promotions
out internally rather than look outside for new talent whenever possible.
4. Make leaders by giving leadership things to non-leaders. When they
complete the leadership task correctly, make sure everyone knows how great they did.
Announce it at the next meeting or even at the water cooler. In other words, shout it from the mountain top! 5. Ask
for advice of your subordinates. They will usually come up with the right
answer. When they do let
them know you agree and give them credit publicly for the solution. Talk about
intrinsic motivation. If Mary thinks it is her idea, she will be the chief
advocate of whatever it is, kind of like a mini-project manager. 6.
Metrics, metrics, metrics. Post metrics every day. If employees know where
they and others are performing, poor or great, they can self-motivate to improve
or self-motivate to continue in current activity. It is important to point out
the goal line to ensure they understand at a glance exactly where they stand.
7. Communication is critical. People who feel they are in the dark
about what is going on suffer a drop in intrinsic motivation. You need to treat
your employees like partners. Partners have very few secrets. |