Thomas Malone and Mark Lepper are renowned researchers in the area
of motivational techniques. The following is a boiled down version of their
research.
1. Make sure each person in the organization (department, work team, etc.) knows how they fit into the larger picture. Make sure they know they have a purpose for being there. 2. Provide challenge by jointly setting aggressive yet realistic goals. 3. Give them the tools and training they need to succeed. 4. Try to build curiosity and creativity into work. 5. Give employees decision making authority and allow them to make choices. If they ask for your advice, first ask what they think and what course of action they would recommend. 6. Make work as fun as it can be. 7. Build a climate of service and cooperation. 8. If possible, figure out how to map work related activities to personal goals. For example, Pam is a receptionist but her passion is art. Ryan asked her to create a new set of corporate logos and she was thrilled. 9. Recognize achievement with a sincere gratitude. Gratitude is more than saying “thank you”. Gratitude is showing appreciation and respect for the person, not just the tasks they perform. However, when you do say “thanks” be specific. Don’t just say, “Cindy, thanks for work on the annual report.” Say “Cindy, thank you for the work on the annual report last week. Without you, those charts would have taken three times longer to create”. State the specific contribution the person made.Quote from http://ubtowsonmba.wordpress.com/2007/10/12/the-office-business-lessons-season-4-episode-3/ |

