Mikko Kent
Mikko.Kent@gmail.com
What: Project Assistant / Analyst / Problem Solver / Field Support
Where: Denver, Helsinki, Seattle, NYC
EXPERIENCE
Retail Sales Specialist 2005-2008
Recreational Equipment Inc., Reading, Massachusetts
• Responsible for Membership quota (selling new customers on the co-op), always above 100%.
• Provided exceptional customer service, promoting REI products and services.
• Handled logistics of service log and customer needs and kept stock at proper level.
Volunteer—Women's Regional Coordinator 2005-2006
Ultimate Players Association, New England
• Key contact for 30 Women's College Ultimate Frisbee teams.
• Recruiter for playoff series coordinators, semi-final series coordinator (prior to Nationals).
• Managed all aspects of New England division, including a 2-day tournament.
Account Manager 2003-2004
Hewlett-Packard Company, Littleton, Massachusetts
• Sold HP products and services to meet multi-million dollar sales goals.
• Organized national team of 20 into daily meetings and appointments.
• Actively handled direct and indirect customer relations.
Account Manager 2002-2003
Netspoke, Inc., Woburn, Massachusetts
• Sold Netspoke services to meet monthly sales goals.
• Presented web & audio conferencing solutions to clients in America and abroad.
• Responsible for training and retaining new customers.
Volunteer—USA Team Attaché & Game Official August 1-7, 2004
World Flying Disc Federation, Turku, Finland
• Ensured smooth logistics for USA Masters team.
• Managed 15 scorekeepers in Kaarina.
• Planned game schedules for volunteers.
EDUCATION
B.A. Economics August 2002
University of Massachusetts, Boston
Courses: Micro/Macroeconomics, Statistics, Money & Banking, International Finance,
Financial Accounting, Comparative Economic Systems, Social Welfare, Latin
American Economics, Segregated Labor Markets.
COMPUTER SKILLS
• Fluent in most major Operating Systems including Windows, Apple and Linux.
• Comprehensive knowledge of Software, including programming and project tools.
• Hardware experience ranging from Enterprise to Desktop, Peripherals and Services.
GLOBAL ATTRIBUTES
Dual Citizen—USA/Finland; permitted to work in the EU
• Native English
• Fluent Finnish
• Conversational German
Retail Sales Specialist 2005-2008
Recreational Equipment Inc., Reading, Massachusetts
• Responsible for Membership quota (selling new customers on the co-op), always above 100%.
• Provided exceptional customer service, promoting REI products and services.
• Handled logistics of service log and customer needs and kept stock at proper level.
Volunteer—Women's Regional Coordinator 2005-2006
Ultimate Players Association, New England
• Key contact for 30 Women's College Ultimate Frisbee teams.
• Recruiter for playoff series coordinators, semi-final series coordinator (prior to Nationals).
• Managed all aspects of New England division, including a 2-day tournament.
Account Manager 2003-2004
Hewlett-Packard Company, Littleton, Massachusetts
• Sold HP products and services to meet multi-million dollar sales goals.
• Organized national team of 20 into daily meetings and appointments.
• Actively handled direct and indirect customer relations.
Account Manager 2002-2003
Netspoke, Inc., Woburn, Massachusetts
• Sold Netspoke services to meet monthly sales goals.
• Presented web & audio conferencing solutions to clients in America and abroad.
• Responsible for training and retaining new customers.
Volunteer—USA Team Attaché & Game Official August 1-7, 2004
World Flying Disc Federation, Turku, Finland
• Ensured smooth logistics for USA Masters team.
• Managed 15 scorekeepers in Kaarina.
• Planned game schedules for volunteers.
EDUCATION
B.A. Economics August 2002
University of Massachusetts, Boston
Courses: Micro/Macroeconomics, Statistics, Money & Banking, International Finance,
Financial Accounting, Comparative Economic Systems, Social Welfare, Latin
American Economics, Segregated Labor Markets.
COMPUTER SKILLS
• Fluent in most major Operating Systems including Windows, Apple and Linux.
• Comprehensive knowledge of Software, including programming and project tools.
• Hardware experience ranging from Enterprise to Desktop, Peripherals and Services.
GLOBAL ATTRIBUTES
Dual Citizen—USA/Finland; permitted to work in the EU
• Native English
• Fluent Finnish
• Conversational German