relevant experience

research assistant

Professor Greg Robinson
2009, Greg Robinson, Montréal

• Conduct directed research at Bay Area document archives.
• Prepare notes on audiovisual materials.
  

interviewer (CATI)
FSC Group
2008, Candie Farley, San Francisco

• Interview medical professionals and consumers for academic and market research.
• Resolve database inconsistencies via phone and internet.

editor, interviewer
Estate of Professor Lillian S. Robinson
2006-2007, Professor Greg Robinson, Montréal

• Conduct in-person interviews with feminist theorist.
• Transcribe and edit interviews for academic publication.
  

audit implementation
Adecco for Wells Fargo Wholesale Banking
2005-2006, Susan Riley, San Francisco

• Design and implement Excel front end for proprietary mainframe database.
• Automate generating audit requests and tracking compliance.
• Standardize and coordinate customer service by phone and email.

proofreader
Adecco for Bowne Financial Print
2004, San Francisco

• Proof financial documents in HTML.
• Meet stringent SEC filing deadlines.

market research support
Wells Fargo Market Research
2000-2003, Melinda Denton, San Francisco

• Support seven research managers, including Executive Vice President and Director of Market Research.

For a market research relational database (Microsoft Access):

• Develop and implement input forms and output publications.
• Improve structure, catalog, accessibility, and security compliance.
• Train research managers with varying degrees of computer expertise.

manager, Digital Cinema Lab
San Francisco State University
1998-1999, Professor Jan Millsapps

• Manage Macintosh computer lab: staff and resources.
• Troubleshoot, document and train for media production.
• Evaluate and recommend adaptive and ergonomic hardware and work stations.