Feedback

If you've submitted an application to get interconnected and you'd like to share your observations about the process, tell us how it's going by submitting a comment.

Send us an email:
  1. Click here>> Gerry.Bingham@State.MA.US (Gerry Bingham / Sr. Coordinator / DG Policy and Business Assistance Programs)
  2. Give us feedback about your experience with the process, the workshops, or this website.
  3. If you're commenting about a specific project Include the Application ID # in the body of your email and point out any relevant sections in the tariff (time-lines, policies, etc.).
  4. Copy your email to the utility representative you've been working with (the person who responded to your application). Use the proper email address below if you're not sure:
  • NSTAR / Simplified Process / Jan Gudell / Jan.Gudell@nstar.com
  • NSTAR / Expedited/Standard Process / Joe Feraci / Joseph.Feraci@nstar.com
  • National Grid / Dave Larson / ARTHUR.LARSON@us.ngrid.com
  • Western MA Electric / Cindy Janke / jankecj@nu.com
  • Fitchburg Gas & Eletric / John Bonazoli / bonazoli@unitil.com
Thanks for your input.  Your perspective is important to us as we work harder to further simplify this process for customers, installers, project owners, and the utilities.