Q: Users can upload a welcome or banner image once, but can't change it again. Why?

Frequently Asked Questions
General Questions
Troubleshooting
- Q: I am using IE8 and I am unable to upload images or attach files.
- Q: Users can upload a welcome or banner image once, but can't change it again. Why?
- Q: Users can't upload files in any browser. What's going on?
- Q: What do I do if I see "error 502"?
- Q: What do I do if I see this error: "#1251 - Client does not support authentication protocol"?
- Q: While editing my welcome text it looks fine, but after I save it the font size is wrong.
- Q: Why does my subadmin user get an error when trying to view schools?
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Q: Users can upload a welcome or banner image once, but can't change it again. Why?

This happens because the LTK is unable to delete your last image. The admin should make sure that web user (or all users) have full permission to modify the epearl_files folder.

LTK Frequently Asked Questions

Recent site activity

Q: Users can upload a welcome or banner image once, but can't change it again. Why?