Louis Burgh: currently seeking situations

Kingston, NY 12401

louis dot burgh at gmail dot com

SKILLS:

·       Record-setting inbound sales and customer service representative.

·       Expert knowledge of the use and implementation of computer hardware, software and corporate              applications.

·       Experience in testing, training and direct and remote support for software services.

·       Successfully managed projects of increasing size and priority.

·       Experienced and talented writer and business-to-business sales presenter.

 

WORK EXPERIENCE:

 

St. Mary’s Catholic Church Beacon, NY

Office Manager/Chapel Aide July 2009 to present

 

·       Assisted with organizing and leading religious services and community functions.

·       Performed administrative and clerical tasks including filing, correspondence and purchase orders.

·       Provided computer training, assistance and troubleshooting to other employees.

 

Partsearch, Inc. Kingston, NY

Inbound Sales Representative/Order Support Technician June 2007 to December 2007

 

·       Mastered the use of parts-finding tools and software and the use of third-party service and testing applications to facilitate sales.

·       Set a company record by achieving the earliest perfectly executed inbound call within the first week   on the job.

·       Earned the highest commission per hour after two months employment and ranked as the top performing salesperson out of over 100 employees.

 

Nexcor Technologies, Inc. Suwanee, GA

Level One Implementer February 2005 to January 2007

 

·       Worked on-site to implement database software solutions for large bakeries and food processing     facilities both locally and nationally.

·       Provided level two phone and remote support and tested software.

·       Provided sales assistance (including trade show experience.)

 

EDUCATION:

 

GED – Earned in conjunction with homeschooling September 2006

Gwinnett Technical College Lawrenceville, GA

REFERENCES:

Available upon request.