2011 Q2 Front Office v3.59

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posted Apr 11, 2011 11:37 AM by Rose Shapiro [ updated Jun 2, 2011 1:15 PM ]

quick!Office Commander Front Office version 3.59 with the Virtual Office 6.1 is now available for BETA testing. This release includes many new features, but our main focus was on 3 items:

1. SSL communication: Bell notified their subscribers, that Sympatico would be discontinuing the use of existing SMTP severs for email transmission. Only SSL authenticated email transmission will be supported through Sympatico services. To support Commander clients using Sympatico servers, we built a new component supporting SSL communication. File / Set Program Preferences - F6 includes a flag to switch to SSL

2. Unconfirmed Appointments is now available with Virtual Office. The process is completely revamped to support an unlimited number of contacts. Showings can be confirmed by each appointment, or with each contact for multiple showings. Call the Seller or Showing Agent once and confirm all the appointments.

3. Integration with SettlementRoom. SettlementRoom is a Transaction Mamagement System providing 24/7 access to all involved parties. Features include task tracking, activity reminders, document storage and more. SettlementRoom reduces time spent by office admin on "status" check calls and "chasing" the agents for missing information such as lawyer names. Document storage provides a paperless solution to brokers and the agents. MySettlementRoom button in Virtual Office bypasses confidential password providing agents with easy access to their transactions. Please contact us or visit http://settlementroom.com/ to obtain more details.

Some of other powerful enhancements include:

Pending showing(s) for listings that changed status to inactive. When the listing status is changed to Sold, Leased, Cancelled, Suspended or Expired, appointments that have been confirmed for future, are moved automatically to the Unconfirmed Appointments screen. A yellow bar indicates the listing status has changed and the wizard will guide you through calling the Showing Agent to cancel the appointment confirmed prior to the listing status change.
Ability to import External Agent Datbase from Oakville Board
Add custom questions to Showing Feedback Questionnaire. Office administrator can create new questions. Sale Representatives can select the questions they want to use with their listings.
Showing Feedback is compatible with Blackberry
Commission Payout notification can be e-mailed to Buying and Selling agents (View attached presentation)

Below please find a full list of enhancements.

Module	Release	Description

Admin	VO6.1	Enable Admin to view Website Visits per agent
Appointments	3.59	Seller appointment slip defaults to customized form. PowerPoint attached
Appointments	3.59	Seller appointment slip can be sent to each contact
Appointments	3.59	When listing status is changed to Sold/Cancelled/Suspended and Expired, appointments that were confirmed for future time, automatically return to Unconfirm Appt page. The yellow bar indicates the new status and defaults to Call Showing Agent.
Calendar	VO6.1	Enabled full screen view of event calendar
Calendar	VO6.1	Enable iframing Event Calendar for public events to show on client's website
Config	3.59	Security Level 1 flagged as Owner/Manager is able to process registration for events and use quick!Community messaging
Export	3.59	Optional flag added to include Sq Ft
Event Notification	VO6.1	Enable automatic notification to be sent to registered agents
Event Notification	VO6.1	Recurring events can be excluded from showing on calendar and set to notify selected agents / groups
Event Notification	VO6.1	Enhanced Commission Payout notification to include Buying Agent. PowerPoint attached
General	VO6.1	"My Website Visits" displays the total number of hits for all listings
General	VO6.1	Open Houses are presented as slide show
Import	3.59	Enable Agent Database import from Oakville Board
Integration	VO6.1	SettlementRoom integration bypass password for agents logging via VO6
Listings	3.59	Contact Info in Seller/Appt TAB allows to enter unlimited number of contacts and specify their role such as: Seller, Tenant, Buying Agent PowerPoint attached
MLS	VO6.1	Appointments requested from TREB generate slip sent to contacts specified on listing
Msg	3.59	Incorporate SSL into email paging to support clients who use Bell as their IE provider
Msg	3.59	Auto append sender's initial for quick!Community paging
Phone list	3.59	Added "Website Type" option to Confidential TAB to allow admin filter subscribed agent and view hits on their profiles
Reports	VO6.1	Event charge specified as “Bill my Account” is automatically recorded in Supplies report by person/group
Reports	VO6.1	Mgt Report displays ALL GroupMessages sent via "Group" as a separate category
Reports	VO6.1	Appointment requested from TREB and confirmed in Commander shows correct status
SF	VO6.1	Enable Showing Feedback Questionnaire customization. Admin is able to add a new questions on behalf of the company. Agents are able to select the questions they want to use for their listings
SF	VO6.1	Showing Feedback Request Letter is moved to VO6 Template letters using the same structure
SF	VO6.1	Showing Feedback notification is received by all subscribed listing agents
SF	VO6.1	Showing Feedback View page is compatible with Blackberry (bold and torch), iPhones and Androids
SF	VO6.1	When Showing Agent submits the answers, "Thanks" prompt indicates that the feedback was successfully submitted
SF	VO6.1	Replace Save with Send button
UncApp	VO6.1	Enhanced Unconfirmed Appts process allow confirming showing for each contact