RESUME:  

KRISTA L. HOOK                                            E-Mail Address: hook.51@osu.edu

OBJECTIVE To obtain an internship/COOP for a Consultant position within a dynamic organization that will allow me to further my knowledge base and experience within the field of Business and Information Systems.

EXPERIENCE

Summer 07-08 Dayton Development Coalition - Dayton, OH Intern

• Organized the first “50 members in 50 days” non-profit campaign to obtain companies that would benefit from the coalition

  • Attended meetings and established new marketing efforts with potential new members

  • Created new pamphlets, new material, and presentation to present to potential new members

  • Researched potential new members, sent out letters and material about the campaign

  • Organized and coordinated quarterly meetings for volunteers

  • Coordinated the end of the campaign party, which included the 53 new members and all the volunteers

• Created and maintained a single 2000 member database

  • Created a template that members of the database would fill out to make sure their information was correct

  • Keeping information up to date by cold calling, emailing, and sending out news letters

• Helped coordinate and attend meetings to help establish the new brand for the Dayton region – “Get Midwest”

• Handled all secretary duties and provided customer service for both the company and vice president of stakeholder relations (answering phone, cold calling, filing, mass mailing of material to members, scheduling appointments, planning company events, handling over dues etc.)

• Established and maintained community guide that would be sent to companies around the Dayton area

Summer 03-06 Select Building Supply - Dayton, OH Sales and Office Manager

• Provided inside sales support which resulted in new business orders

• Coordinated and established company and supplier relations to obtain good quality product lines

• Obtained new clientele by cold call techniques and establishing relationship through networking, attending local Home Builders Association (HBA) functions, participating in home shows, etc

• • Lead Marketing efforts for all HBA events (i.e. Dayton Homearama)
• • Managed product inventory

• • Provided customer service (i.e. Handled all inquiries on Quotes, Orders, Shipment Details and Invoicing)EDUCATION
• 
  

                Fisher College of Business – Bachelors in Science: Information Systems (IS)

            Panhellenic Association (P.H.A) – Director of Recruitment

•    Maintained a 600 person database
• Established new advertising promotion and brand

                        NSCS – The National Society of Collegiate Scholars

Volunteer Works: C.A.T.C.H

• Tutoring and mentoring under privileged children at different after school programs

Sports – College Intramural Soccer, Basketball, Water/Snow Skiing

AWARDS 2006-2007 Dean’s List

2006-present National Society of Collegiate Scholars

2005 – Centerville High School Varsity Girl’s Soccer and Basketball Captain

2003-2005 – Scholar Athlete Award

2003-2005 – National Honors Society

PERSONAL SKILLS

Strong Presentation & Interpersonal Skills

Organizational Skills with Attention to Detail

Customer Service and Problem Management Skills

Exceptional ability to effectively interface with customers, management, and staff