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Baggage tracing online:
About the progress in finding yourlost baggage you may inform yourself through baggage tracing. To use it you need your document number.
World Tracer Services in cooperation with IATA have produced the airline industry's premier baggage tracing and management system:

Economy Class free baggage allowance:
Europe from and to Canada and USA - 2 pieces, 23 kg each (50 pounds).
If you exceed the free baggage allowance stated above excess baggage tariff applies. You can calculate it yourself for most of the airlines and plan it into your travel budget.
Carry-on baggage, new regulations:
Only limited amounts of liquids may be taken on board flights that depart from EU countries. Similar regulations apply in an increasing number of countries worldwide, such as the USA, Japan and Korea. Please note that more and more countries are following these regulations for hand baggage.
Liquid and gel-based products such as healthcare products and cosmetics may be carried in hand luggage as long as they comply with the following regulations:
- Containers with liquids and similar products may contain up to 100 millilitres (the printed maximum quantity applies).
- All containers must be carried in a transparent resealable plastic bag (e.g. a so-called - zip lock) with a maximum capacity of one litre.
- One bag per person.
- The bag must be presented separately at the security check.
Medication and special foodstuffs (e.g. baby food) which are needed during a flight may be transported outside the plastic zip-lock bag.
Articles and plastic bags that do not comply with the regulations may not be taken on board.
Size and weight of carry-on baggage: may not be larger than 55 x 40 x 20 cm and may not weigh more than 8 kg.
You may not take these items along for safety reasons, the laws of all countries prohibit the transportation of the following items in your checked-in or carry-on baggage:
- Briefcases with built-in alarm devices.
- Explosives, fireworks, flares.
- Pressurized containers containing irritant gases, self-defense sprays, camping gas.
- Containers with flammable liquids such as lighter fuel, paint, varnish, cleaning agents.
- Items that ignite easily, such as matches.
- Substances that emit flammable gases upon contact with water.
- Oxidizing substances, such as bleaching powder, peroxides.
- Poisonous (toxic) and infectious substances, such as quicksilver, bacteria and virus cultures.
- Radioactive materials and items.
- Corrosive substances, such as acids, alkalis, wet cell batteries.
- Strongly magnetic materials.
Lighters
Taking one lighter is permitted if:
- It is for personal use.
- It is filled with fully absorbed liquid fuel.
Forbidden lighters are:
- All lighters in checked-in baggage So-called Zippo lighters.
- Lighters filled with unabsorbed fuel.
- Lighter fuel.
- Fuel refills.
Ammunition: Special regulations apply to the transportation of ammunition.

Liability and insurance:
Regulations according to the Montreal Convention:
In international travel, the liability for damage, destruction, loss or partial loss and for late delivery of baggage is limited to a cumulative 1,000 Special Drawing Rights (SDR) per journey and traveller. The SDR is the accounting unit of the International Monetary Fund (IMF); 1,000 SDR currently corresponds to about €1,100.
Notification deadlines:
You should report the loss of or damage to your baggage directly at the airport. You can also report the loss or damage in writing later, within the legal notification deadlines.
However, the burden of proof is then reversed, and you must prove that the irregularity occurred during your flight.
Please observe the following deadlines:
- Damage and partial loss: within 7 days after baggage hand-out.
- Total loss: within two years.
- Replacement purchases in the case of delayed baggage delivery: within 21 days of baggage hand-out.
The postmark or automatic date of receipt in the case of a fax or e-mail notification is decisive for the observance of the deadlines.

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