Joseph Mondello
In America
30 Sams Path, Rocky Point, NY 11778, (631)744-0529
In Korea
144-14 Chunui-dong, Wonmi-gu Bucheon, (82)10-9140-4816
OBJECTIVE
To obtain a position in an international bank utilizing my bilingual customer service abilities and understanding of international finance and economics.
QUALIFICATIONS
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Ability to work independently
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Computer skills. Word, Powerpoint and Excel proficiency
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People skills and communication skills
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Attention to detail
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No-nonsense attitude
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Excellent writing skills
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Creative thinking
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Korean language fluency and cultural literacy (view my Korean video resume)
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Commitment to continued skill development
PROFESSIONAL SKILLS
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Customer Service: Personally deal with all of Mount Language Institute’s students' parents by phone and in person in Korean. Arrange parent-teacher meetings and open houses to ensure customer satisfaction and repeat business. Organize community outreach activities to attract new customers.
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Bookkeeping: Maintain the books at Mount Language Institute. Handle customer billing and purchasing, payroll and insurance, tax and pension payment for employees.
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Management: Supervise a staff of four teacher. Make schedules and deal with curriculum. Act as a liaison between customer and teacher as well as interpreting. Motivate workers and give them what they need to do their jobs in the best way possible.
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International Cooperation: Developing a study abroad program giving Mount Language Institute students to participate in home stays with American families.
EDUCATION
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Masters in Business Administration, November, 2005
American Intercontinental University Online
GPA: 3.9
Relevant courses:
Economics for the Global Manager
Global Financial Management
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Bachelor of Arts in Linguistics, March 2002
Boston University, Boston, MA
GPA: 3.0
ACADEMIC ACHIEVEMENTS
- 1999 National Merit Scholar
- 1999 SAT score: 1510 (780 Verbal. 730 Math)
- 1998-1999: Advanced Placement Calculus, Biology, English Literature, U.S. History, European History. Admitted to Boston University with 36 credits, the equivalent of 9 courses.
- 1999-2002 Boston University Achievement Scholarship: This scholarship amounted to $30,000 per year for the duration of my degree.
- Foreign Language and Area Studies Scholarship (2002) for the study of African languages at Michigan State University.
- 2004 GRE score: 1500
- 2005 GMAT score: 710 (96 Verbal, 80 Quantitative)
EMPLOYMENT HISTORY
- Mar 2006 – Aug 2007 Teacher, Financial Supervisory Service Seoul, S. Korea
- Jan 2006 - Aug 2007 Manager, Mount Language Inst. Bucheon, S. Korea
- Aug 2005 - Jan 2006 Kindergarten Teacher Sendai, Japan
- Jun 2005 - Aug 2005 English Teacher, Hyundai Car Co. Ulsan, S. Korea
- Jun 2004 - May 2005 English Conversation Teacher Bucheon, S. Korea
- Jun 2003 - Jun 2004 English Teacher Seoul, S. Korea
- Jan 2003 - Jun 2003 English Teacher Gwangmyung, S. Korea
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