Resume

KALPESH KUMAR JAIN
1801 E Speedway, #C-108 Tucson, AZ 85719
(520) 903 7846
OBJECTIVE To obtain a position wherein I pragmatically apply my technical, analytical and
business skills.
EDUCATION THE UNIVERSITY OF ARIZONA, Tucson, AZ
Eller College of Management
Master of Science in Management Information Systems, Dec 2008
GPA 3.84
UNIVERSITY OF MUMBAI, Mumbai, India
Thadomal Shahani Engineering College
Bachelor of Engineering in Information Technology, June 2006
GPA 3.5/4.0
EXPERIENCE
INFOSYS TECHNOLOGIES Ltd., Pune, India
Software Engineer
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Performed system analysis and design for British Telecom (BT) order provisioning system as a part of BT FLOW team
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Assigned task of resolving design issues, development issues and problem tickets
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Delegated lead responsibilities for handling problem tickets with strict adherence to SLA’s, representing a cross-functional team of 75 members
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Assigned the role of Strategic Solution Anchor to sensitize cross-organizational teams about the issues faced by the stakeholders
Responsible Property Investment Centre (RPIC), Tucson, AZ
Research Assistant
- Designing and programming of a mash up system for RPIC (http://www.responsibleproperty.net/) that enables easy access to web based data on social and environmental performance of real estate property
CONAHEC (Consortium for North American Higher Education Collaboration), Tucson, AZ
Graduate Associate
- Maintenance of CONAHEC portal (www.conahec.org) built using BEA Weblogic Java Application Server and Portal software and MS SQL 2005 database
PROJECTS
Paradyne InfoTech, Mumbai, India
- Designed and developed a software named Defect Tracking System (DTS) for developing Quality Software using ASP, Java Script, MS Access, HTML and CSS
- Features of the software include maintaining bug/defect repository, tracking the defect status, generating reports, searching for bug information, facilitating efficient communication between development and testing teams, etc
IBM, Tucson, AZ
- Lead the team in IBM User Study project to analyze the usability of Call home Database(CHDB)
TECHNICAL SKILLS
Concepts: Balanced Scorecard, Business Intelligence, Relational databases, OLAP, Enterprise Systems, System Analysis and Design, Business Foundations for IT, Object Oriented Analysis, Project Management, Data Warehousing and Data Mining, Software Engineering, Software Testing, Service Oriented Architecture, Market Based Management
Programming Languages: Java, C, C++,SQL,PL/SQL, Visual Basic, VBA, Unix Shell Scripting, HTML, CSS, Java Script, ASP, Servlets , JSP
Applications: Microsoft Office Suite, MS Front Page, Microsoft Exchange, Dreamweaver, Visual SourceSafe, TOAD, MS Visio, MS Project , Rational Rose for UML
Databases: Oracle, MS Access, MySQL
ADDITIONAL
- Completed the Open Source foundation certification and Quality Assurance training at Infosys Technologies Ltd.
- General Secretary of Institution of Engineers (India) in the year 2003-2004 and member of ISTE (Indian Society for Technical Education) in the year 2004-2005
- Have conducted Seminars on topics like HTML and Vedic Math