Interactive Voice Response (IVR) is a term for the automated systems that handle billions of phone calls a year.

The IVR Design Group LLC (IDG) is a communications technology consultancy that provides IVR design and development professional services.

If you're a company that builds IVRs, we provide expert technical assistance on an outsourced basis.

If you're from an end-user company thinking about building an IVR, or improving your current IVR, let us help you out.

Whether it's touch tone (DTMF) or speech recogntion, inbound or outbound, integrated with a call center or standalone, hosted or on-premise, we can help.