Overview

Do you need help maintaining your web site?  Are you tired of slow responses to your change requests?  Are changes improperly made to your web pages?  Let In-House Web Services professionally maintain your site.  We offer different levels of maintenance support that will meet your needs.

In the following sections we will briefly outline three major categories of maintenance options.  You can find a complete list of fees for these services on the table below.  If you have specific questions, feel free to contact us.

Technical Support

Many clients have staff that is responsible to maintain their web sites.  While businesses with qualified web developers may not need assistance, many clients use less qualified people to update their sites.  In these cases, help is often needed to walk them through some of the more difficult edits or updates, or to correct coding errors.

In-House Web Services provides two level of Technical Support for these situations.  See the table below for specific details and prices.
Full Site Support

In-House Web Services also provides full site support.  This service works well for clients without dedicated web support staff.  We can manage your entire site and save you the expense of hiring an experienced web support employee.

In-House Web Services provides two level of Full Site Support.  See the table below for specific details and prices.
Alacarte Support

Some clients may not need frequent web updates, but do need assistance when updates are required.  We have a solution for this need called Alacarte Support.  Here we provide full support on an hourly basis.  See the table below for services and prices.


Maintenance Plans and Fees

       Plan Title     -  Description -    Annual & Cost *

• Tech Support 1 - We provide limited technical assistance by phone or email to help your web editor maintain your site.  This support is limited to three calls/cases per month.  $100
• Tech Support 2 - We provide unlimited technical assistance by phone or email to help your web editor maintain your site.  $250
• Full Support 1 - We provide limited maintenance for your site with routine updates to content and images.  This support provides 2 full hours of web development per month.  The scope of work is unlimited.  Work can be applied to content change, images or minor design changes.  $1,200
• Full Support 2 - We provide unlimited maintenance for your site with routine updates to content and images.  The scope of work is unlimited.  Work can be applied to content change, images or minor design changes (This does not include a change in a full site layout/design).  $2,000
• Alacarte** - Hourly work (30 mins minimum) Will estimate work time on request.  $40 / 20 min

* These fees can be made in quarterly, semi-annual, or annual payments

** Alacarte fees may be paid on a monthly basis.