Useful Features for IT Admins
- Switch between phones mid-call (e.g. save cellphone minutes!)
- 1 number rings even though people are calling you on different numbers.
- Receive voicemail notifications in email / SMS (single click to listen)
- Begin recording mid-call (access recording via web)
- QuickRules (e.g. send all calls to voicemail temporarily)
- Easy to administratively block callers (e.g. overeager sales reps)
- Mobile access to Grand Central interface (make changes from the field)
Present Disadvantages - Not accepting invites!
- Caller ID is cumbersome (e.g. maintaining contacts, caller hanging up before you can ID them)
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