We always welcome constructive feedback on the facilities we provide. Whether it's a compliment, suggestion or a complaint, we'd love to hear from you.
Thank you to everyone who has already commented on our services. Here is a selection of the comments received from centre users:
- We have decided that Humphrey Park really suits us and want to make it our ‘home’. It is a real credit to you and the team.
- The centre is definitely an essential meeting place for activities for all ages.
- The centre is very successful for a wide variety of activities.
- Easily accessible by all via the ramp at the entrance.
- Light, airy and spacious with good facilities.
- Large rooms - the kids love the open space.
- Good parking.
- Plenty of tables and chairs.
- Your website is well laid out - it's easy to find the information you need.
We have also received some very helpful and interesting suggestions that will help us to improve our facilities further. All the feedback we receive is discussed at our monthly committee meetings. Here are the details of what we have done as a result of feedback from hirers and local residents:
- Recycling facilities have been provided which will soon match those available to households in Trafford.
- We have obtained two green bins from Trafford Council which will help us deal with the large volume of leaves which fall from the trees every autumn.
- Larger trees in the car park have been trimmed by Trafford Council to allow more light to enter the centre and prevent water running on to the building.
- Cleaning products have been made available in the kitchen to make it easier for hirers to wipe down tables after use and brush up any mess they make on the floor.
- Air fresheners have been fitted in the ladies toilet. Scented urinal blocks are used in the gents.
- The playtots group have provided notice boards in the Main Hall for display of their work which we feel enhances the hall greatly.
- New hand dryers have been fitted in the toilets.
- The old stage has been replaced with a slightly larger one. This creates more floor space because equipment that was stored around it can now be stored underneath.
- Additional storage cupboards have been provided (please note that items of value must not be stored in the centre).
- Redecorated the centre throughout.
- Replacement of all curtains and blinds.
Areas we are currently looking into include:
- Applying a suitable protective coating to the wooden floors with non-slip properties (the previous wax coating, which some groups found too slippery, has now worn off).
Thank you very much for your support.
If you have any comments you would like to make, please do get in touch and let us know.
Many thanks.
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