Hockly Plumbing pride themselves in fast, efficient, clean and friendly service. Urgent work We make every effort to be on-site within 1 hour of initial contact. As we are located within the Wellington CBD we can often be on site within 15 minutes of initial contact. Non-urgent work Non-urgent work is generally initiated within 10 days of the initial consultation. Although our normal business hours are 8am-5pm Mon-Fri, we can be available 24 hours/ day, 7 days/ week, 365 days/ year . Quality Assurance Hockly Plumbers has a quality assurance plan which provides for regular assessment checks of all work on a regular basis by senior staff members. operating procedures Statement of Financial Viability Hockly Plumbers is financially sound and operates in line with forecasts that indicate turnover for the financial year ending 31st March, 2008 should exceed $1.5m Special licenses • IQP Backflow Compliance • G12 Heating Air ventilation Compliance • Craftsman Plumber, Craftsman Gas Fitter, Registered Drain layer • Site Safe and Health and Safety Certification |
|
|
Operating Procedures |