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May 13 User Group Meeting Cancelled

posted May 12, 2010 5:24 AM by Alondo McClees

Myself, Alondo and UBS spoke last week and we believe at this time that it’s in the best interest of the group to pursue our activities after the start of the new fiscal year.  All localities are experiencing some significant changes recently that we reasonably expect to last for the next few months.   We hope that you are all doing well, and that Laserfiche is continuing to provide you with long-term cost savings for your organization.

I apologize for the short notice – if you know of individuals who were planning to attend that you don’t see on the email list above, please forward this to them for their information.

In the meantime, if you think of any cost-saving items that Laserfiche is being used for in your organization, please send those potential User Group topics to Paul.Neal@unitysystems.biz.

Thank you!

Debbie Wolff, Records Manager

City of Hampton

dwolff@hampton.gov

Top Ten Reasons to Attend the Statewide LF User Group Meeting

posted Nov 20, 2009 4:51 AM by Alondo McClees

10. It’s FREE!

9. Meet folks from all over Virginia

8. Training and demos delivered from your peers, Laserfiche, and Unity Business Systems

7. Meet Fujitsu, Esker, Iron Mountain, LincWare, and Library of Virginia staff

6. PRIZES and free stuff!!

5. Network with fellow Laserfiche users to learn and share how to make the most out of your Laserfiche system

4. FREE LUNCH

3. You can register online (unitysystems.biz/webinars/registrations/usergroupseminar.html)

2. Steven Hackney’s (a Laserfiche Pre-sales engineer) is going to be there doing some of the training

And the # 1 reason to attend this year’s VA Laserfiche User Group Seminar …..

To see Alondo McClees get really excited … about Laserfiche!

But seriously folks… all of the above are 100% true.  There will be 3 tracks of useful sessions – with topics such as LF Admin & Security, The Art of Searching, LF Workflow, Online forms, Migration to version 8 and much more …

Many thanks to Unity Business Systems & Fujitsu for making this meeting financially possible.

Statewide Laserfiche User Group Conference

posted Nov 4, 2009 7:12 AM by Alondo McClees

If you haven't heard, we are replacing the quarterly Hampton Roads Laserfiche User Group with the 1st Annual Virginia User Group Conference. It is going to be held on December 1st, 2009 in the Chesterfield Administration Complex in Richmond, and we are hoping to see as many folks as possible there.

The question you are probably asking yourselves is, "Why should I make time in my hectic schedule for a one day conference, especially when we have no money in the budget?" Here's the two word answer:

It's Free!!!

That's right - the lunch, training, knowledge, information gathering, meeting other users, and freebies - all included and provided by our sponsors.

So what are you waiting for? Register by going to this link:

I have also included a tentative agenda, but it is still being revised to include MORE! If you have questions, contact me using any of the methods below.

See you December 1st!

Announcing the Laserfiche Cash for Clunkers Program

posted Aug 13, 2009 7:45 AM by Alondo McClees

You already know the benefits of Laserfiche, but what about other departments at your organization who are stuck with ‘clunker’ ECM systems? Well, now we’re offering a stimulus program to help them: the “Laserfiche Cash for Clunkers” Program.

The recent American Recovery and Reinvestment Act of 2009 has created quite a few stimulus programs, but none have been as popular as the Cash for Clunkers program, which offers car buyers rebates to junk their old gas-guzzlers and purchase new, more efficient models. The program has already had a huge impact, getting a lot of non-performing gas-guzzlers off the road.

At Laserfiche, we think the ECM marketplace is in need of its own stimulus plan, because we know there’s a lot of outdated ECM systems out there. “There are a lot of bloated ECM corpses in many organizations that were oversold and underperformed. Just like carrion, rigor mortis has long since set in on these systems. Or such systems have become orphans as a result of Wall Street M&A hijinks,” explains Chris Wacker, Senior Vice President of Marketing for Laserfiche.

Now your colleagues don’t have to keep chugging along with that old, gas-guzzling ECM system – they can trade it in for a fuel-efficient Laserfiche system, and realize the same benefits you already do. Everyone at your organization already using Laserfiche? Let your colleagues at other organizations know that they can get on the fast track to success with the Laserfiche Cash for Clunkers Program.

“Using the Laserfiche Cash for Clunkers program to trade in gas-guzzling ECM systems is a great opportunity for organizations who thought they couldn’t afford to replace their existing systems, or for IT directors who are looking to standardize their enterprise on a single Laserfiche ECM system,” says Wacker.

This program has led to several successful trade-ins already. Last week, the City of Long Beach approved Laserfiche to replace three ECM systems: two FileNet systems in the Housing Department and City Hall, and one EMC Documentum system in the Police Department.

“We realize the City is facing some tough budget challenges right now and we are glad to be able to help the City save money. This is our version of the Federal Cash for Clunkers program,” Wacker told Long Beach City Council members last week. Wacker’s mention of the successful Federal stimulus program was greeted with both laughter and applause.

We’re ready to help all the departments in your organization realize the benefits of Laserfiche. Contact your reseller to get started.

Let’s get those gas-guzzler ECMs off the road!

UBS: Wintergreen Fall Conference Survey

posted Jul 30, 2009 7:02 AM by Alondo McClees   [ updated Jul 30, 2009 7:20 AM ]

It's once again time to plan the 10th Annual Fall User Conference in beautiful Wintergreen, Virginia!

As a valued member of our community, your feedback is extremely important to us as we make plans for the upcoming event.

As you know, the current economic environment has pinched many travel and education budgets. We at Unity Business Systems are aware of those challenges, and as such are exploring the viability of this year's Annual Conference. We truly want to continue the yearly tradition, but need your help to determine the practicality of the event this October.

We have crafted a short, 8 question survey to garner as much input from you as possible to help make that determination.

As a token of our appreciation, we will be awarding a new Amazon Kindle randomly to one of our survey respondents...

Good Luck, and thank you for your input!

Richmond Area Laserfiche User Group

posted May 5, 2009 5:03 AM by Alondo McClees   [ updated May 5, 2009 6:05 AM ]

Richmond Area Laserfiche User Group Meeting
When: May 22nd
Time: 10:00 am
Location: Chesterfield Public Safety Training Center, Chesterfield, VA

First, let me introduce myself – my name is Amy Johnson and I am the Systems Administrator for the Hanover County Commissioner of the Revenue. We are still relatively new to Laserfiche; however we are very excited about it and about forming a user group!

Please make time on your calendars to join us in Chesterfield at the Public Safety Training Center from 10am – 12 noon. We will be discussing the goals and desires for the group. Mike Wells from Chesterfield will be showing us some things on the new release of Laserfiche – which if you haven’t seen, is very cool. A representative from UBS will be there for support and to answer questions; however this is a Laserfiche user group so please don’t feel that you have to be a customer of theirs to attend. And there may even be a few special guests who drop by. And of course some refreshments will be provided. Even if you aren’t a Laserfiche client, please come and join us – we all love talking about our experiences with Laserfiche!

If you still aren’t sure, here are some words from Alondo McClees, leader of the Hampton Area User Group, to his group on their first meeting:

Before you delete this message, hear me out. By having an end-user led user group, we can talk about the issues most important to us (best practices, feedback on modules and program operation, sharing of success stories, etc.). This group of interested individuals will be able to operate independent of influence from any vendor; however, we have been getting monumental support from both Unity Business Systems and Laserfiche (I spoke personally with Nien Ling Wacker, the Laserfiche CEO, who has loved these ideas). Laserfiche has even offered to give us space on their website for us to have our own forums, a blog, and eventually have a knowledge-sharing wiki.

So what can you expect to gain? How about the support of a whole community who is involved in the same thing as you! Still not convinced? How about the possibility of some trinkets and freebies? You never know what may show up!

So come out and join us. We promise to try and make it worth your time. Please forward this to anyone who might be interested…

Thank you!

Amy W. Johnson, MDCR

phone 804.365.6126 fax 804.365.6111

awjohnson@co.hanover.va.us

Central VA Laserfiche User Group Meeting

posted May 5, 2009 4:56 AM by Alondo McClees   [ updated May 5, 2009 6:07 AM ]

Central VA Laserfiche User Group Meeting
When: May 7th
Time: 1:00 pm
Location: Albemarle County Office Building, Room 235, 401 McIntire Road, Charlottesville, VA 22902

Agenda

Mini-Class: SEARCHING

Learn everything you wanted to know about SEARCHING and more!  Special mini-class on searching in Laserfiche: template/field search, text searching, other methods, saving search queries, advanced search syntax, weblink searches and differences in version 8 searching.

Other business:

            Report and information from Library of VA on electronic records

User group’s google-group for emailing

            USB Fall Conference

            Upcoming training events

            Round-table discussion, questions

            Next meeting, hot topics

Light refreshments will be provided.

Email Roz:  collins@charlottesville.org or Elaine: epack@albemarle.org for more information.


User Group Meeting Time Change

posted Apr 17, 2009 9:04 AM by Alondo McClees

The meeting on May 7th has been moved back to 10:30 am. The location is still the same.

Laserfiche User Groups: Have Food, Have Focus, Have Fun

posted Apr 17, 2009 6:57 AM by Alondo McClees   [ updated Apr 17, 2009 7:02 AM ]

Laserfiche user groups have become DIY workshops for users inspired to maximize the value of their organization’s Laserfiche investment.

“It’s all about the ROI,” says Laserfiche Luminary Alondo McClees, co-chairperson of the newly-formed Hampton Roads Laserfiche User Group (HRLUG) and Technology Systems Coordinator, City of Norfolk Commissioner of the Revenue.

The HRLUG hosted its first quarterly meeting in February, which inspired McClees’ co-chairperson Debbie Wolff, Records Manager for the City of Hampton, to share her tips for little efficiencies. “My goal for this year is to continue to help people change the way that they work by changing how they think about their work,” Wolff explains. “Laserfiche is fundamental in that.”

McClees, who offered his own recap of the HRLUG’s first quarterly meeting in the Laserfiche Luminaries Blog, says user groups are as much a chance to give back to the user community as to learn from it.

“There’s a lot of expertise in the room when you get 60 people together,” he says. “It can actually be very humbling. I think, ‘Wow, we’ve really done a lot [using Laserfiche] in four years and there are people here who rolled it out last week. The efficiencies back then apply even more now.”

He credits the user group with focusing his time management– even when he doesn’t think he has the time. “It forces me to make it a priority.” He’s looking forward to next month’s Q2 meeting and an RME demo from reseller UBS. “I’m not an expert at all [at RME] but having it at the meeting makes me spend that time doing the research.”

Keeping Up the Conversation

Users aren’t the only ones benefiting from user groups; resellers learn as well. “The meeting before last we spent a lot of time covering best practices in a PowerPoint,” says Bob Cody of Datanet Solutions, which hosted the San Bernardino Laserfiche User Group last month. “We had the audience fill out a questionnaire and they told us they wanted more demonstrations, so this time we only had 13 slides - then three hours of live software demos.”

For Cody and his clients, user group meetings are a way to address individual concerns in a group setting. “We can answer specific questions without getting into the deep weeds. Even if people are relatively new to using Laserfiche, they still appreciate that the question was asked. They can all learn something.”

One such user is Patrick Sanchez, Business System Support Analyst for the City of San Bernardino Water Department. He left the March meeting with a fresh understanding of how to set up his HR folders. “We had the folders listed by each employee. Then I saw how you could just do it by the letter of the alphabet. So instead of 266 folders, you have 26. It keeps a much clearer folder structure.”

He found the group atmosphere inspiring, he says. “It gives me a perspective to how other people are using their system. Your creativity’s really your limit.”

When asked why users should attend user groups, Sanchez offers two reasons.

“First, if you want your system to do something and you don’t quite know how, just ask. Even though you might be able to figure it out on your own, you’ll get the best possible answer,” he says. “The second reason to go is just to see the advances in the next version [of Laserfiche]. I know with 8.0 people were like ‘Ooooh,’ but it’s been out for a year, it’s stable and it works.”

He adds, “I’ve been going to different workshops for about four years and I get as much out of four or five hours of a Laserfiche meeting than I do from a couple of days at other kinds of seminars.”

Laserfiche-User-Group-In-A-Presentation Inspires Laserfiche-User-Group-In-A-Bag

So, how do you start a user group? Laserfiche Luminary Rosalind Collins, Laserfiche Administrator for the City of Charlottesville, VA, offered an ad hoc how-to manual with her “City of Charlottesville: Forming and Leading a Laserfiche User Group” presentation at this year’s Conference (which is available, along with all the other conference presentations, on the Laserfiche Support Site). The message: have food, have focus and have fun. Adds Collins, “Especially at your first meeting, keep a record of who attended and be sure you get new people’s names and e-mail addresses.”

She’s especially looking forward to “lunch-n-learns” about Laserfiche 8 that reseller UBS has planned, as well as a “Searching Tips & Tricks” presentation at her next user group meeting next month. “Everybody wants to know more about searching - from template to text, easy to advanced, so I’m working with UBS to put that together.”

Collins was a shining light in the formation of her Charlottesville User Group, and has been a major inspiration behind the forthcoming Laserfiche-User-Group-in-a-Bag for new user groups. So far the idea is to fill a snazzy Laserfiche laptop backpack with templates for meeting agendas, flyers and presentations, include nametags and other giveaways, and also provide a leader’s guide with tips, tricks and best practices for running your own user group. Keep reading the UserNews for information on when the User-Group-in-a-Bag will be available.

If you’re interested in contributing, or would like to get on the list to receive the User-Group-in-a-Bag when it’s released, please e-mail your contact information, ideas or suggestions to melissa.henley@laserfiche.com or hobey.echlin@laserfiche.com.

We’d also love to hear from you and so would the rest of the Laserfiche user community. You can share ideas, network with other User Group leaders or ask questions on the User Group Forum, located on the Support Site.

In spirit of the Laserfiche community, if you have something to offer, please do, and if you need anything from us, please ask.

Published by Laserfiche here

Where are the Little Efficiencies?

posted Apr 17, 2009 6:43 AM by Alondo McClees

The budget crunch is upon all of us, and, as a result, we’re all looking at where the little efficiencies are to stretch our existing dollars as far as possible. With Laserfiche there are many aspects to consider when making decisions.

Repositories and licenses cost money. So does scanning. How can we best use our existing resources?

Change your repository settings!

Changing your repository options, specifically the ‘logout automatically’ option, will prevent your users from becoming license hogs. That person who logs in and then leaves for lunch will be logged off automatically, freeing up a license for another user.

In Hampton, we’ve adopted a 1:5 user license ratio for both FX and RX licenses. Due to the fact that licenses are concurrent, we believe that it’s reasonable to expect that any user, particularly retrieve or read-only users, will access Laserfiche, find what they need and then exit the system.

What kind of scanning devices do you have available?

While scanners are “the” option when it comes to high quantity document capture, almost all types of copy machines have scanning capability and can easily scan to e-mail. Ask your IT Department or manufacturer representative to set the image to either tiff or pdf and add all users to the email setting.

Even if all of your office staff are not Laserfiche users, being able to copy/scan to e-mail prevents the proliferation of paper, which could be another significant cost savings for you.

Do all of your users know, understand and use Laserfiche’s e-mail utility?

This again will decrease the proliferation of paper in your office and to your clients or the public.

Are you fully utilizing your LSAP?

Your time is valuable to your employer and we all pay for software support. When you have questions, contact your reseller and employ their assistance with answers and best practices. You don’t have to figure it out on your own.

What’s in Laserfiche?

If Laserfiche has become the new dumping ground (in addition to your network, pc’s, and ancillary devices…) then your data – and your server – could use some basic management.

  1. Purge your data; set up your Records Management Edition if you have it – practice good records management!
  2. Check your folder structure.
  3. Manage your volumes.
  4. Use your Column Display wisely.

See Laserfiche’s “Performance Tuning for Laserfiche Systems” (available on the Support Site) for more information.

Please share your efficiencies! We all need insightful tips and tricks to maximize our resources.

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