2.00-2.40 Opening and Introductions - Claudio Bartolini & Maja Vukovic – followed by Invited talk: Prof. Schahram Dustdar, TU Vienna 2.40-3.00 Ehud Karnin, Eugene Walach and Tal Drory. IBM Haifa Research Lab. Crowdsourcing in the Document Processing Practice 3.00-3.20 Gioacchino La Vecchia, CrowdEngineering, Collaborative workforce, business process crowdsourcing as alternative of BPO 3.20-3.40 Maja Vukovic, IBM T.J. Watson Research, Enterprise Crowdsourcing for IT Asset Management 3.40-4.00 Coffee Break 4.00-4.20 Robert Kern, Hans Thies, Cordula Bauer, and Gerhard Satzger, Karlsruhe Institute of Technology, Quality Assurance for Human-based Electronic Services: A Decision Matrix for Choosing the Right Approach 4.20-4.40 Cristóbal Arellano, Oscar Diaz and Jon Iturrioz. University of the Basque Country. Script Programmers as Value Co-creators 4.40-5.00 Fábio Oliveira, Isabel Ramos and Leonel Santos. Universidade do Minho. Definition of a Crowdsourcing Innovation service for the European SMEs 5.00-5.30 Discussion and Wrap-up |