Dr. Ruby A. Rouse has over 17 years experience working as a director of marketing for various organizations, including a million dollar dental practice in South Texas as well as a private investment firm in San Antonio. Her current research focuses on the Supervisor Leadership and Communication Inventory (SLCI), a diagnostic tool she developed to measure the influence of supervisor leadership and communication on employee behavior. Having held a variety of leadership positions in business and higher education, Rouse is a faculty member at University of Phoenix’s School of Advanced Studies where she facilitates doctoral level courses. Her publications specialize in marketing, research, communication, and healthcare, including articles in the Journal of Behavioral Medicine, Journal of Leadership Studies, Health Marketing Quarterly, Health Communication, and Journal of Professional Services Marketing. Rouse holds a bachelor’s degree in journalism from Texas A&M University, a master’s degree in speech from the University of Houston, and a doctoral degree in marketing communication from the University of Connecticut.