Profile:
Psychology and Sociology Graduate from University of Missouri - Columbia, USA. 5 years experience in Mid-management, HR related positions. Born in Brazil, with over 6 yrs living experience in the US. Avid reader, learner of business world (HR, finance, leadership, marketing, etc). Music: all kinds of eletronic genre and Indie Rock. Sites: Email | Click here for Translation Services. Human Resources:A field of growing importance in the industries and companies throughout the world. Realizing that the people are the most valuable assets in the production system, business leaders are relying more on specialized management for this area of Human Resources. - Training -It is a process to spread or recycle Knowledge, Abilities and/or Atitudes directly related to the execution of tasks for the success of a company. Tasks done:: needs assessments, planning, module scheduling, execution of training (customer service, work safety, time management, leadership characteristics, team work, among others), learning assessment reports. Results obtained: increase in quality of services rendered of staff; improvement in the production standards and quality. - Recruitment & Selection -Acquire external human resources to the organization to participate in the selection process which will choose through specific criteria the best candidates to meet the needs of the company. R&S Projects: done for many job positions (even management) in various companies with the usage of psychosocial questionnaires developed by this professional and others already available in the market. Also used structured and non-structured interviews and group dynamics. Results obtained: selected professionals were more productive and obtained better performance rates. - Leadership -Direct a team using its own values to obtain results and achieve specific desired goals always seeking Total Quality. Experience: lead teams of up to 50 people working in various shifts. Lead team in a corporate changing phase. Vast experience with teams from a variety of cultures and nationalities. Results obtained: more creative and productive team with objectives focused on company goals.
- Coaching -Provide necessary resources to increase the potential of each professional. It is a continuous process to identify and strengthen any area of the professional. Experience: performance reports; structuring of feedback system for staff; empowerment. Results obtained: professionals are more independent and with better performance in his/her tasks.
Other Interests:- Management -Experience: participation in company strategic decisions with the directors (i.e. launch new products, marketing strategies, decision of new projects focusing on ROI). - Sales -Experience: internal sales done with records in amount sold for each sale; Assist in corporate sales; Creation of marketing material. - Customer Service -Experience: conflict resolution; Personalized Services; Creation of tailored products for the needs of the clients; Experience with clients of all age range. Cities:
Birthcity
Fortaleza, CE, Brazil Current home.
Undergraduate Psychology & Sociology.
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