Terms and conditions




Pricing
All prices are FOB in USD.
Prices are valid for the period of one year starting 1-09-2009, subject to sudden fluctuations of the exchange rate and fluctuations of raw material & production costs.

Payment
We accept two different payment methods:

  1. TT
    Downpayment of 50%, balance TT within 3 days after B/L date.
  2. Letter of Credit
    The L/C must be irrevocable at sight and available at any bank in Indonesia by negotiation. There is a slightly extra charges (1.5%) for this L/C payment.

Order Confirmation
Orders are confirmed only after receive of the down payment or opening of the L/C, within the required time frame and according to the instructions mentioned in the Proforma Invoice.

Order Cancellation
Due to political, economical or other external factors, we can cancel any confirmed order without compensation. In this case, we will notify the bank immediately for cancellation of the L/C or refunding the down payments.

Production Lead Time
Production starts as soon as orders are considered confirmed. Subject to available capacity the production lead time is 6 – 10 weeks for standard items.

Shipment
Shipments are possible in 20 ft, 40 ft or 40 ft high cube container. Shipping lines can be nominated by the buyer, but can be rejected depending on reliability of the shipping line, or in case there are no empty, non damaged containers available. To avoid any transport damage, we strongly advise to take full insurance on all containers.

Minimum Order
The minimum order is 1x20 ft container. Chairs we produce in batches of minimum 36 pieces, tables in batches of minimum of 10 pieces and loungers, benches in batches of         minimum 12 pcs. For order less than minimum batches, there will be extra charges of 10%  from its FOB price. 


Packaging
As folding, stacking and knock down items are packed in cartoon boxes.
Boxes are produced in batches of 36 pieces, smaller batches will be packed in single cartoon face cartoon.
Fully assembled items are packed in single face cartoon.
Per packing unit we add silica gel, spare parts and assembly kit (if necessary).

Marketing Solutions
For major buyers we assist in various marketing solutions such as photography, printing, graphic design & packaging.