Homepage of Connie White, PhD - CEO of ITSFEM & Social Media Consultants

Latest work can be found at:

http://www.slideshare.net/conniewhite

Dr. Connie White is a Research Fellow working on the Crisis Communications Research Project at Columbia College Chicago. She recently published two books “Social Media, Crisis Communications and Emergency Management: Leveraging Web 2.0 Technology” and “Delphi Decision Support 2.0: Crisis Management Support During Extreme Events.” She is the founder and CEO of ‘Information Technology Solutions For Emergency Management, LLC’ (ITSFEM.com)- a research, education and consultation company and ‘Social Media Consultants.’ Her work primarily explores how emergency management officials can improve their decision making efforts by leveraging the information provided in a Web 2.0 environment. http://www.conniemwhite.com Follow me: @conniemwhite

Two New Book Publications!

1) Social Media, Crisis Communications and Emergency Management: Leveraging Web 2.0 Technology" Frances and Taylor Publications, CRC Press.

2) Delphi Decision Support 2.0: Crisis Management Support During Extreme Events Publisher: Lambert Academic Publishing, Germany.

Chapter contributions:

Supporting Real Time Decision-Making: The Role of Context in Decision Support on the Move

2) Managing Crises and Disasters with Emerging Technologies: Advancements

Other research interests of mine include High Reliability Organizations, Virtual Organizations, Emergency Notification Systems, Collaborative International Online System Development, Social Media and Web 2.0 Technologies, GIS in EM, Virtual Alabama, Communities of Practice, Collaborative Decision Making, and the improvement of existing Emergency Scales/Threat Assessment Tools.

Lots of presentations & papers free: http://www.slideshare.net/conniewhite/

850.585.3845 USA or connie.m.white@gmail.com

An Online Social Network For Emergency Management This paper is the first phase of some research probing the Social Network paradigm and how it can support Emergency Management. The second phase, The Design of an Online Social Network Site for Emergency Management: A One-Stop Shop, furthers this work from a crisis information systems perspective, providing more ideas for development and use as well as identifying threats and other vulnerabilities. Recently, in the January - March Issue of the International Journal of Information Systems and Crisis Manaement Systems, we published a A Framework to Identify Best Practices: Social Media and Web 2.0 Technologies in the Emergency Domain. This paper explores the characteristics of the emergency domain that should be considered and that will influence the different ways in which social media can play a role - in all phases of emergency management.

Schedule of Workshops and Presentations (Slides Available After Event)

Conducted Workshop: Real Time Collaboration: Documentation and Mapping, Midwest Disasters 2.0 Social Media Workshop, Kansas City, Feb. 22, 2011.
Conducting Two workshops: Intro To Social Media Session & Real Time Collaboration Session, Emergency Managers Association of Georgia Spring Conference in Savannah, GA May 25-27, 2011
Conducted 2 day Workshop for Georgia Southeast Public Health. June, 2011.
Speaker: ISCRAM Summer School 2011 Social Media in Crisis Management, 2011
Speaker: Social Media for Emergency Management, EMEC 2011 in Oct. 11-13 Europa
Henry Stewart Talks Presentation: Social Media in Crisis Communications to Support Business Continuity, 2011.
Speaker: International Disaster Conference and Expo Social Media Empowering a Global Response, New Orleans, January 2012.
Sahana Workshop @ISCRAM2012 Schedule of Event Crowdsourcing, Social Media and Apps, April 21,conference 23-25, 2012, Vancouver.
Two Workshops:Emergency Management Association of Georgia, May 2-4 2012, http://www.emagonline.com/.
Cherokee County, GA in service: Using Social Media during Incidents, Emergencies and Disasters, June 21,2012.
ISCRAM Summer School, The Role of Social Media in Crisis Management. Tilburg University, NE, August 14-25 2012 http://www.iscram.org/live/summerschool2012.
Indiana School Safety Academy, October 30, 2012, Indiana.

Relating to the system that was the focus of my dissertation, A Dynamic Delphi System to Support Decision Making by Large Groups of Crisis Management Experts, is the state of the art paper: A Collaborative Decision Analysis. This is offered as a comprehensive literature review exploring questions remaining in the field. Followed by the dissertation, A Dynamic Delphi System to Support Decision Making by Large Groups of Crisis Management Experts. For those not interested in reading 350 pages, a theoretical basis is provided in Dynamic Delphi for Collaborative Judgment. This describes the mathematics behind how decisions can be made using the Delphi technique in real time, over time, and under uncertainty with a large group of experts using a scaling technique created by Thurstone furthering what can be done with the existing system built.

Last although written first, (wikis are still slow to come around)DynamicWiki demonstrates how wikis can be used with the Delphi technique to produce a collective intelligence with the characteristics described in the Delphi paper. emergenciWiki explores how wikis could aid in response efforts by providing real time information with Free and Open Source Software providing low overhead with a powerful tool. ICIS Virtual Community of Practice explores how individuals can come together and formulate one group opinion using a technique described in the paper. This helps online groups form into constructive communities building knowledge. United We Respond - One Community, One Voice provides a methodology that can create and sustain a group “voice” for an emergency response Community of Practice demonstrating the synergistic effect. For reference information on these and other publications, please see the link Publications. All other traditional academic information can be found in the left hand frame. If you should need any further information, please contact me at connie.m.white@gmail.com.