Employee Job Description 

Position: Regional HMIS Coordinator  

Reports to:  Community Impact Coordinator 

Purpose of Position: 

Manage the South Coast Network’s regional (Greater Attleboro/Taunton, Fall River, and New Bedford) participation and activities in the Homeless Management Information System (HMIS) as mandated by the Department of Housing and Urban Development (HUD) and the Inter-Agency Council on Housing and Homelessness (ICHH). 

Primary Responsibilities:

• Work with all McKinney-Vento funded programs including Emergency Shelter Grant Programs, Supportive Housing Programs (transitional and permanent), Shelter Plus Care Programs and Homeless Prevention and Rapid Re-housing Programs
• Extensive travel throughout the region
• trainings/seminars/meetings
• Coordinate HMIS training between DTA and service providers throughout the region
• Have the knowledge and ability to train new users in HMIS
• Act as the Liaison between service providers and DTA for data collection and processing
• Work with the four Community Development Offices to assist with monitoring functions
• Collect and analyze local and regional data, measure progress, report findings to local COC’s as well as the Regional Network
• Grant  writing to secure additional funding sources to sustain the regional networks efforts
• Update and monitor website regularly
• Oversee bed inventory data
• Assist in coordinating and participating in regional meetings and communication amongst the Regional Network, and marketing available resources

Other Duties:

• Participate in networks, coalitions, taskforces and various meetings as necessary
• Additional duties as required

Qualifications:

• Post-secondary education preferred
• Works as part of a team as well as individually
• Reliable transportation necessary, valid drivers license, travel required
• Strong interpersonal and organizational skills.
• Excellent verbal and written communication skills.
• Knowledge of HMIS regulations as set by HUD and DTA
• Experience in grant writing
• Strong technological and computer database knowledge required, including:
• Database Management
• Website Management
• Proficiency in Microsoft Word and Excel, and SHORE (Statewide Homeless Operations Research Environment)

United Way of Greater Attleboro/Taunton

Main Telephone: 508-222-2337
Fax: 508-222-4190

http://uwgat.org

Employee Job Description 

Position: South Coast Network Service Manager   

Reports to:  Community Impact Coordinator 

Purpose of Position: 

Facilitate, coordinate, and manage all activities needed to develop and sustain a regional network.  Assure compliance with grant requirements including effective management of resources, and assistance with design, development, implementation, and evaluation of program initiatives.  Establish and maintain relationships with funders, partner agencies, and other stakeholders.  Identify and coordinate the use of existing community resources and be a catalyst for the creation of additional housing and financial resources to assist in accomplishing the goals of the South Coast Regional Network, ICHH, and DHCD. 

Primary Responsibilities:

• Interact with all housing programs including Emergency Shelter Grant Programs, Supportive Housing Programs (transitional and permanent), Shelter Plus Care Programs, Community Development Offices and Homeless Prevention and Rapid Re-housing Programs throughout the South Coast Region in order to maximize the necessary resources for individuals and families.
• Interact and communicate with all ICHH Regions in Massachusetts.
• Convene and schedule Leadership Council Meetings, South Coast Regional Network Sub-Committee meetings, and develop agendas
• Serve as a liaison between the Leadership Council, and all South Coast Regional Network Sub-Committees to ensure communication and coordination of efforts, and that minutes are recorded and shared.
• Develop and implement policies and procedures for data collection and data sharing by and among the entire South Coast Regional Network consistent with state and federal laws and guidelines protecting participant privacy and confidentiality
• Ensure that data collection and management system is compliant with HUD and State HMIS requirements.
• Oversee Sub-Grantee contracts including data collection and evaluation; review and monitor budget
• Work with Sub-Grantees to implement data collection, data management and evaluation measures and tools
• Develop measurable outcomes for the South Coast Regional Network, collect and analyze local and regional data, measure progress, report to local COC’s as well as the South Coast Regional Network
• Grant  writing to secure additional funding sources to sustain the regional networks efforts
• Attend Peer Learning Sessions and ICHH Coordinators Meeting
• Develop and implement a public awareness campaign in the South Coast Region
• Provide daily support functions, such as correspondence, general research, receiving and responding to inquiries, maintaining all files, updating and maintaining website, blog, and bed inventory regularly
• Additional duties as required

Qualifications:

• Bachelor’s Degree required, Master’s Degree preferred.
• Five (5) years experience in housing, homeless, human services or non-profit program administration.
• Working knowledge of subsidized housing programs, homelessness, and homeless prevention programs.
• Demonstrated leadership skills and proven ability to motivate, organize and convene people and groups.
• Experience with data collection and program evaluation.
• Works as part of a team as well as individually
• Reliable transportation necessary, valid drivers license, travel required
• Cell phone required
• Strong interpersonal and organizational skills.
• Excellent verbal and written communication skills.
• Knowledge of HMIS regulations as set by HUD and DHCD
• Experience in grant writing
• Strong technological and computer database knowledge required, including:
• Database Management
• Website Management
• Proficiency in Microsoft Word and Excel, and SHORE (Statewide Homeless Operations Research Environment)

United Way of Greater Attleboro/Taunton

Main Telephone: 508-222-2337
Fax: 508-222-4190

http://uwgat.org

Jewish Family & Children’s Service of Greater Boston: Social Work Case Manager

www.jfcsboston.org

The Center for Family Assistance (CFA), JF&CS is expanding and looking for an experienced social work case manager to join our team. The CFA provides case management and financial assistance grants for basic needs. The case manager will assess the client's financial needs, eligibility through a screening, intake and assessment process. Services are provided by telephone and in individual client sessions. The case manager will make recommendations for financial grant decisions and identify additional areas of client need. The case manager will effectively plan, provide, coordinate and evaluate intervention plans using the resources of the CFA and other JF&CS and community resources. CFA is part of the JF&CS Basic Needs Services and the case manager will work collaboratively with our legal services and our food pantry as well as other JF&CS programs and staff. This is a full-time position for a social worker and requires a strengths-based approach and the ability to work with people from diverse backgrounds.

Please send a resume and cover letter to hr@jfcsboston.org .

Educational/Experience Requirements:

• Bachelor degree in Social Work and at least one year of experience in providing case management services is required.
• Master degree in Public Health, Social Work or equivalent degree or experience is preferred. 
• Must have excellent written and oral communication skills as well as excellent organizational and problem solving skills.
• Must be flexible, motivated, and comfortable working with people with mental, physical and emotional challenges.
• Knowledge of the Jewish community is helpful
• Knowledge of Microsoft Office Suite (excel, word, outlook, power point)

UNITED WAY OF MASSACHUSETTS BAY AND MERRIMACK VALLEY

Job Description

About Us:

United Way of Massachusetts Bay and Merrimack Valley is advancing the common good in our region by providing help today in ways that strengthen tomorrow. Our work ensures that children are ready to learn when they enter school, stay engaged in learning and graduate able to compete, and are nurtured by families that have the financial stability to support both their basic needs and future success. No other single organization has the scope, expertise and influence to bring together hundreds of human services agencies, government, businesses, private foundations and dedicated volunteers around a common vision of creating maximum impact and achieving long-lasting results. 

POSITION TITLE: Sr. Development Assistant

DIVISION:  Development

REPORTS TO: Assistant Vice President, Development

STATUS:  Exempt

POSITION OVERVIEW:

This individual will provide high-level administrative support to management and development officers within the Financial Services Team. They need an assistant who can draft and compose letters, screen and prioritize calls and correspondence, prepare presentations, maintain their calendars, interact with board members and major donors, and other related duties. In this role, you must be comfortable with a high degree of autonomy, confident in managing multiple tasks, flexible in taking on a variety of tasks, energetic and enthusiastic. 

KEY RESPONSIBILITIES:

Customer Service

• Serve as a first-point of contact with key donors, community leaders, and other departmental staff.
• Respond to donor and volunteer inquiries.
• Help resolve donor questions and concerns.
• Conduct follow-up calls regarding event/meeting attendance.

Meeting Coordination

• Coordinate the work of various staff and external committees.
• Oversee preparation and distribution of meeting notices and background material for Committees.
• Assist in the creation of PowerPoint presentations.
• Monitor attendance plans of Committee members.
• Coordinate room reservations and catering as needed.
• Coordinate the development and production of documents and support materials for meetings and mailings.
• Attend meetings and take minutes as requested. Manage any follow up required.

Administration

• Screen calls and in-person communications as needed, based on judgment and discretion, resolve calls and requests quickly.
• Manage the schedule and calendars, coordinating internal and external meeting requests.
• Work with the donor database to enter donor meeting notes and update donor information.
• Conduct development related administrative duties such as pledge processing, gift reports, pledge materials and acknowledgement letters.
• Draft correspondence and manage any mailings to external constituencies.
• Coordinate special projects as assigned.

REQUIREMENTS:

• Minimum 2 years' experience in providing administration support at the executive level.
• Proficiency in a Microsoft Office environment – Word, Excel, PowerPoint, Outlook and experience working with databases required.
• Self-confident, professional manner, with sound judgment and discretion in managing confidential information essential.
• Experience managing the calendars of executive level staff.
• Ability to organize and mange external staff members.
• Ability to work independently with efficiency and enthusiasm.
• Proven ability to create formal meeting minutes.
• Proven follow-up skills to ensure successful and timely completion of projects.
• Exceptional customer service skills.
• Desire to learn more about the development field.
• Excellent written and oral communication skills important, with the ability to initiate tasks, be creative in problem-solving and diplomatic in personal and phone communications.
• Commitment to excellence and to the mission of the United Way

 

QUALIFIED APPLICANTS SHOULD FORWARD A RESUME AND COVER LETTER TO:

United Way of Massachusetts Bay, Human Resources Coordinator,

51 Sleeper Street, Boston, MA 02210. Fax: 617- 624-9114

email: humanresources@supportunitedway.org

For Information on additional opportunities, please access our Web Site at www.supportunitedway.org

UWMB is an EEO/AA Employer with a Demonstrated Commitment to Diversity in the Workplace.

UNITED WAY OF MASSACHUSETTS BAY & MERRIMACK VALLEY

Job Description 

About Us:

United Way of Massachusetts Bay and Merrimack Valley is advancing the common good in our region by providing help today in ways that strengthen tomorrow. Our work ensures that children are ready to learn when they enter school, stay engaged in learning and graduate able to compete, and are nurtured by families that have the financial stability to support both their basic needs and future success. No other single organization has the scope, expertise and influence to bring together hundreds of human services agencies, government, businesses, private foundations and dedicated volunteers around a common vision of creating maximum impact and achieving long-lasting results.

Why United Way? 
We all want to have the greatest possible impact on our community and the issues that we care about. Join the movement. Through United Way, you unite your hopes and strengths with others to accomplish more than any of us can alone.

POSITION TITLE:  Senior Director, Social Marketing  

DIVISION:               Marketing                 

REPORTS TO:        Vice President, Communications and Social Marketing              

STATUS:                 Regular, Full-time, Exempt             

POSITION OVERVIEW:

The Communications team at United Way of Massachusetts Bay and Merrimack Valley seeks to leverage the full portfolio of media and community engagement opportunities to raise awareness of the impact of United Way’s work in the community.  Driving these strategies is a commitment to working with the Community Impact team to develop plans to communicate their work and inspire the public and donor community about the results their support of United Way make possible.  The Senior Director of Social Marketing will provide the strategic thinking to shape the product development of CI’s work and create marketing and communications plans that highlight United Way’s work with children, youth and families as well as the strategic partnerships we have developed in the community. 

Specifically, the Senior Director of Social Marketing will:

• Work closely with internal clients (Community Impact team, and marketing/development staff) as well as external audiences (research groups, community program directors, and other partners) to understand the needs of individuals within the community and the programs and practices already in place to meet those needs.
• Oversee all facets of Community Impact product development and marketing including: the development of social marketing and communications strategies, the production of clear, effective communication pieces that support the United Way’s mission, vision and strategic goals, maximizing public visibility opportunities and managing projects against deadline.
• Have an in-depth understanding of the brand and be able to help conceive and support community engagement and social marketing programs that best embody brand attributes.
• Work with the Communications Director and Vice President of Communications and Social Marketing to increase visibility of CI work in traditional media as well as social media and blogs.
• Research and produce success stories highlighting CI work and collaborate with the Communications Director to develop an online content library accessible to UWMBMV staff that features statistics illustrating community need and the results of UW investments;
• Work closely with the Healthy Child Development team to build Born Learning, a public engagement campaign around the needs of young children;
• Work in partnership with Community Impact to promote key United Way partnerships, including a statewide action plan for youth and Thrive in 5 partnership with the City of Boston;
• Serve as content and knowledge expert of issues facing children, youth and families; collect pertinent new research and data on an ongoing basis to support the case for investment.

SKILL/EXPERIENCE REQUIREMENTS:

• Strategic and conceptual thinking
• Solid understanding full portfolio of media and communications opportunities, including advertising/broad based communications, new and social media, direct mail, etc.
• Market research, communications, social work, non profit and grassroots organizing are disciplines where expertise will be useful
• Must have excellent promotional skills, excellent communication skills
• Project management skills
• Entrepreneurial spirit
• Proven ability to work cross-functionally
• Must be well organized, detail oriented, able to multi-task, persistent in follow-up, handle tight deadlines and interact with all levels the organization
• Proficiency MS Word, PowerPoint, Excel and Internet and knowledge of Social Media
• Commitment to excellence and to the mission of the United Way of Massachusetts Bay and Merrimack Valley

BACKGROUND REQUIRED:

• Bachelor’s degree in journalism, English, marketing, communications or related field.
• Minimum 8-10 years experience in marketing and/or communications

  
 

QUALIFIED APPLICANTS SHOULD FORWARD A RESUME AND COVER LETTER TO:

United Way of Massachusetts Bay and Merrimack Valley, Human Resources Coordinator,

51 Sleeper Street, Boston, MA 02210. Fax: 617- 624-9114

email: humanresources@supportunitedway.org

For Information on additional opportunities, please access our web site at www.supportunitedway.org

United Way of Massachusetts Bay and Merrimack Valley is committed to hiring individuals who reflect the diversity of the communities it serves.

UNITED WAY OF MASSACHUSETTS BAY and MERRIMACK VALLEY

Job Description

About Us:

United Way of Massachusetts Bay and Merrimack Valley is advancing the common good in our region by providing help today in ways that strengthen tomorrow. Our work ensures that children are ready to learn when they enter school, stay engaged in learning and graduate able to compete, and are nurtured by families that have the financial stability to support both their basic needs and future success. No other single organization has the scope, expertise and influence to bring together hundreds of human services agencies, government, businesses, private foundations and dedicated volunteers around a common vision of creating maximum impact and achieving long-lasting results.

Why United Way? 
We all want to have the greatest possible impact on our community and the issues that we care about. Join the movement. Through United Way, you unite your hopes and strengths with others to accomplish more than any of us can alone.

POSITION TITLE:  Director, Community Impact

DIVISION:  Community Impact (CI) 

REPORTS TO: Assistant Vice President - Community Impact  

STATUS:  Exempt, Full-time 

POSITION OVERVIEW:

Work with staff, volunteers, community residents, organizations and leaders to further United Way’s mission and increase its investment in community building activities that focus on preventing problems, strengthening local assets and increasing neighborhood leadership. Staff volunteer committees which review and make funding recommendations regarding human service organizations affiliated and/or partnering with United Way, serving as primary liaison to these agencies.  Build relationships on behalf of United Way with key community leaders and constituents.  Participate in refining and implementing Community Impact Division priorities, strategies and initiatives to build on community assets that address needs and barriers. Contribute to organizational fundraising efforts.  Assist United Way’s efforts to keep abreast of state, community and neighborhood issues.  Represent United Way in statewide and community meetings. 

Experience required in issues relating to Family Financial Stability (FFS) required.  This term is utilized by United Way to include the programs tools and resource elements necessary to enable families to achieve economic security (i.e., workforce development, affordable housing, asset formation, basic needs and financial education).  

KEY RESPONSIBILITIES:

Family Financial Stability Issue Area Knowledge:

1. Assume content leadership role in prioritizing FFS objectives, strategies and community impact targets as a member of  the FFS Team;
2. Participate in implementation of FFS impact area funds distribution strategies:
• Manage capacity-building and special initiatives for targeted impact;
• Help analyze and develop funding priorities for each funding cycle.
3. Agency and community relations:
• Develop relationships with United Way-funded agencies;
• Become knowledgeable about components of organizational  excellence, program quality and outcome measurement;
• Facilitate discussions regarding development of FFS community goals and community agenda;
• Monitor progress in achieving FFS multi-year outcomes and measures;
• Identify gaps in United Way’s FFS impact area and initiate new relationships, strategies or initiatives to address identified needs (internal/external).

1. Facilitate partnership, stakeholder, volunteer and agency portfolio management  activities;
2. Explore implications of public policy for the FFS impact area and recommend United Way positions;
3. Work with internal/external resources to help develop and implement effective volunteer strategies (including working with community partners, volunteer recruitment, event planning, volunteer training, and program evaluation) to align with impact goals;
4. Build and maintain relationships with assigned community- based agencies including their leadership staff, board members and community constituents. Serve as primary liaison and deepen relationships between UWMBMV and assigned agencies;
5. Manage all aspects of the fund distribution and decision –making process with agencies volunteers and UWMBMV staff. Develop fund distribution recommendations and write funding reports for affiliates and grantees;
6. Grant management and special cross-organizational initiatives as assigned.

REQUIREMENTS:

• Bachelors Degree in related field required
• Masters Degree preferred
• Five to seven years proven experience and success in Family Financial Stability programming, including: experience in one or more of the following: workforce development, affordable housing, asset formation, basic needs and/or financial education.
• Experience in working with low-income communities and other diverse groups, with the ability to build and sustain productive relationships with diverse individuals, groups, organizations and communities
• Demonstrated experience in planning and implementing community based initiatives
• Ability to build consensus, collaborate with and convene multiple partners in efforts that produce specific deliverables and demonstrable outcomes
• Ability to meet aggressive deadlines and handle multiple priorities
• Proficiency in attending to detail with ability to organize, prioritize and effectively contribute within team setting
• Excellent analytical ability and superior problem-solving skills
• Excellent communication, interpersonal, listening, writing and facilitation skills
• Familiarity with request for proposal (RFP) processes preferred
• Ability to take concepts through project management to completion with little supervision.
• Knowledge of research pertaining to issues of financial/economic stability- local and national issues and trends preferred
• Familiarity with nonprofit financial management and budget analysis preferred.
• Microsoft Office skills and experience required.
• Commitment to excellence and the mission of United Way!

 

QUALIFIED APPLICANTS SHOULD FORWARD A RESUME AND COVER LETTER TO:

United Way of Massachusetts Bay and Merrimack Valley, Human Resources Coordinator,

51 Sleeper Street, Boston, MA 02210. Fax: 617- 624-9114

email: humanresources@supportunitedway.org

For Information on additional opportunities, please visit www.supportunitedway.org

United Way of Massachusetts Bay and Merrimack Valley is committed to hiring individuals who reflect the diversity of the communities it serves.

Position reports to: Executive Director

Hours: Full-time

Pay Range:  $32,000-$40,000

Date: October 11, 2009

Position Overview:

The Operations Manager insures that the financial systems and daily operations of the Margaret Fuller House are run effectively and efficiently. The Operations Manager provides administrative support to the Executive Director and functions as a member of the MFNH Management Team. As a Team Member, the Operations Manager helps insure a positive and supportive workplace for all MFNH staff and volunteers

The Mission of the Margaret Fuller House (MFNH) is to strengthen and empower youth, families and community residents. Located in one the most diverse and marginalized communities in Cambridge, the MFNH is a catalyst for concrete and enduring change.  We focus on building relationships and connecting people with opportunities that will strengthen our community, eliminate violence from our streets, and gain access to basic human service and educational needs. The MFNH provides a board array of services and support to over 3000 people each year.

GENERAL FUNCTIONS OF OPERATIONS MANAGER:

FINANCIAL RESPONSIBILITIES and OPERATIONS:

Oversight and implementation of MFNH financial systems in a timely and professional manner:

• Maintains a non-profit program-based accounting system on QuickBooks.    
• Maintains cash receipts including: incoming donations, fees, public and private support. Makes timely deposits and ensures that appropriate acknowledgements are made before deposits.
• Maintains accounts payable including: vendor bills, credit cards, petty cash and sub-contractor payments.
• Manages payroll and benefits,
• Collects, reviews and files timesheets.
• Works with CPA to create monthly financial reports and bank reconciliations.
• Ensures timely billing and reporting of all MFNH city, state, and federal contracts.
• Oversees bank accounts and performs transfers as approved by ED or Board
• Preparation for audit and work with auditors
• Oversees all MFNH purchasing and researches options for vendors.
• Maintains relationships with subcontractors: billing and payments
• Maintains relationships with organizations that the MFNH provides fiscal agency support for.
• Participates in monthly finance committee meetings and reports progress with accounts receivable and accounts payable reports
• Supports ED in budget preparations and enters budgets into QuickBooks.

MFNH GENERAL OPERATIONS:

Administration Support:

• Assists Executive Director with administrative tasks
• Supervision of administrative assistant/interns/volunteers etc.
• Administrative support for board: preparing board packets, recording and distributing minutes as needed, notifications/reminders, and packets to non-attending board members, maintaining attendance logs and Board Notebooks.
• General facilitation and agenda preparation for Staff Meetings
• Designs all needed financial, personnel and reporting forms
• Reviews insurance policies and keeps up-to-date.
• As Management Team Member, takes leadership in supporting fundraising/event or any MFNH in-house or community activities/events.

Personnel Management

• Coordinates intake sessions with new staff, maintains and distributes personal policies.
• Maintains and updates personnel files and designs personnel forms
• Handles benefit enrollment and payroll deduction for dental, health and vacation benefits
• Hires, trains and supervises receptionists, administrative interns, assistants, computer consultants.
• Maintains Board and staff information: email lists, phone and address lists
• Helps coordinate staff and/or volunteer appreciation activities

Support for Program Operations:

• Oversees purchasing, funding reports, database and operations as needed for the Food Pantry
• Oversees computer lab operations and daily usage.  
• Ensures agency and program information is current and displayed when/where appropriate.
• Hires, trains and supports volunteer receptionists and maintains relationships with volunteer agencies
• Responds to general program inquiries by phone, visits, and list management including: checking and responding to email, and managing emails to margaretfullerhouse.org
• Oversight of Children’s program enrollment and payments.
• Supports Program Director in gathering student and family information, creates and helps maintain up-to-date student files.
• Solicits parent payments
• Enters all new students into EECIMS database
• Ensures that all student enrollments are up-to-date and inform Director of need for reassessments.
• Supports food purchasing and maintains DOE food records and reporting

Daily Facilities Oversight:

• Ensures cleanliness and welcoming presentation of facility.
• Keeps all inspections up to date and posted as required.
• Makes sure the computer system, computers, and printers and are operational and properly maintained.
• Participates in facility improvement efforts.
• Hires, trains and supervises janitor for building cleaning
• Ensures timely maintenance and repairs by hiring and oversight appropriate contractors
• Is point of contact for maintenance and other subcontracts: water delivery, snow plowing, garbage disposal, pest control, phone, alarm system etc.

Community Relations:

• Is frequently point of contact for visitors, the community or informational calls to the MFNH.
• Is Liaison with schools, organizations and companies that provide Interns & Volunteers
• Recruits, places and trains programmatic and administrative volunteers & interns.
• Works in collaborative with Executive Director to identify and cultivate collaborators that support organizational mission
• Works closely with and provides oversight for groups and organizations using our facility and resources.

Assumes other responsibilities or tasks as requested by the Executive Director

POSITION REQUIREMENTS:

• Strong financial oversight and day to day skills of implementing non-profit accounting systems
• Excellent knowledge and experience with Quick Books
• Strong non-profit administrative experience (3-5 years)
• Ability to be an effective leader and Management Team member in a small non-profit organization.
• Must be able to provide support and leadership to MFNH while encouraging open communication and fostering new ideas 
• Excellent supervisory and mentoring skills (ability to supervise 4-6 staff and/or volunteers)
• Promotes a team approach in working with staff. Brings a positive and supportive attitude
• Familiarity with Department of Early Education licensed program regulations for school-age programs
• Has experience working in community based organizations and with diverse communities and cultures
• Excellent organizational and computer skills
• Strong work ethic and proven reliability
• Ability to work independently and to manage multiple tasks in a fast-paced environment
• Flexibility of work responsibilities and schedule (May include evening and weekend hours)
• Knowledge of Area 4, Cambridge
• Minimum of Bachelors degree
• Bilingual candidates and people of diversity encouraged to apply

Salary range is $32,000 to $40,000 with health, dental and vacation benefits….and a great place to work!!!

The MFNH is an equal opportunity employer. We do not discriminate on the basis of age, ethnicity, gender, nationality, religious belief, or sexual orientation.