- Surma, A. (2005). Public and Professional Writing: Ethics, Imagination and
Rhetoric. Palgrave MacMillan. (appx. $30 via Amazon.ca; copies will be
available at the University Bookstore)
- Redish, J. (2007). Letting Go of the Words: Writing Web Content That
Works. Elsevier / Morgan Kaufmann. (appx. $40 via Amazon.ca; copies will be
available at the University Bookstore)
- Additional online readings on course themes & skills will be provided
on Blackboard -- Course Documents as electronic files.
Surma's Public and Professional Writing | Public and Professional Writing: Ethics, Imagination and Rhetoric
by Anne Surma
Palgrave Macmillan, May 2005
Publisher's abstract: This book offers something quite new--an advanced textbook that
considers professional writing as a negotiated process between writer
and reader. Arguing that ethics, imagination and rhetoric are integral
to professional writing, the book encourages students to look
critically at various writing practices in a range of contexts. A
textbook for advanced undergraduates and postgraduates in linguistics,
communication, journalism and media studies.
| Author
| Anne Surma is Lecturer in English and Professional Writing, School of Arts, Murdoch University, Perth, Western Australia.
See Anne Surma's website at Murdoch University
| Purchase from
| University of Calgary Bookstore
| Purchase from
| Amazon.ca Approx. $30 CDN Book website on Amazon.ca
|
Redish's Letting Go of the Words
| Janice (Ginny) Redish, Redish & Associates, Inc.
Published 2007 / 365 pages
Soft cover : 978-0-12-369486
What Letting Go of the Words is about
On the web, whether on the job or at home, we usually want to grab
information and use it quickly. We go to the web to get answers to
questions or to complete tasks – to gather information, reading only
what we need. We are all too busy to read much on the web.
Ginny Redish’s Letting Go of the Words helps you write
successfully for web users. It offers strategy, process, and tactics
for creating or revising content for the web. It helps you plan,
organize, write, and design web content that will make web users come
back again and again to your site. Author's Blog about the book: http://www.redish.net/writingfortheweb/ Elsevier Publishers' book webpage
| Author
| Bio from Letting Go of the Words website
[....]
Since 1992, Ginny has been working with private companies and
government agencies as a consultant in usability and documentation.
Most of her work today is helping clients make information-rich web
sites and web applications meet both business goals and users’ needs.
Ginny helps companies and agencies bring user-centered design into
their processes. She greatly enjoys mentoring people who want to learn
more about how to make products and processes work for people and how
to communicate clearly.
Ginny is a graduate of Bryn Mawr College and has a Ph.D. in Linguistics from Harvard University.
| Podcast
Health Literacy Out Loud (HLOL)
HLOL #19: Communicating Clearly on the Web August 03, 2009 -- Mp3 file
| Communicating Clearly on the Web, Ginny Redish
Excerpt from website:
"In this podcast she talks with Helen Osborne about ways to communicate clearly on the Web. Topics include:
- Writing for print or the web. What’s the difference? How are they the same?
- Appreciating that every web use is a conversation started by the site visitor.
- Understanding your web visitors by thinking of “personas.”
- Applying principles of plain language to health websites.
- Using usability testing to measure how well your website works."
| Sample Chapters
| Chapters downloadable from Letting Go of the Words website- Chapter 1 Content! Content! Content!
(PDF, 1.3MB) - Chapter 5 Writing Information, Not Documents
(PDF, 2.5MB)
Check out the Table of Contents in About the Book. | | Purchase from | University of Calgary Bookstore | | Purchase from | Amazon.ca Approx. $36 CDN Book website on Amazon.ca
|
Additional Required Readings
| Rhetorical ToolboxChapter 3. A Rhetorical Toolbox for Technical and Professional Communication.
Service Learning in Technical and Professional Communication (Part of the Allyn & Bacon Series in Technical Communication)
Melody Bowdon, University of Central Florida
Blake Scott, University of Central Florida
ISBN-10: 0205335608 ISBN-13: 9780205335602
Publisher: Longman Copyright: 2003 Out of print
Available to COMS 463 students via Blackboard -- Course Documents
| | | Service-Learning: Shifts in PerspectiveClayton, P. H., & Ash, S. L. (2004). Shifts in perspective: Capitalizing on the counter-normative nature of service-learning. Michigan Journal of Community Service Learning, 59-70.
Abstract from the journal website: Service-learning is a unique pedagogy, and its very differences from traditional teaching and learning strategies
make it both appealing and challenging to implement. Students and faculty alike are the products of traditional
learning environments and often find service-learning unfamiliar and, as a consequence, experience
dissonance, discomfort, and uncertainty. Confronting the difficulties students and faculty at our North
Carolina State University have faced in adjusting to these differences has helped the authors to realize the
importance of making "shifts in perspective" in how to understand and enact teaching and learning and service.
This article shares the authors' emerging understanding of these "shifts" and how students and faculty
can be supported in undertaking them effectively. The central conclusion is that reflecting on the differences
between service-learning and more traditional pedagogies, and on ways to make the associated shifts
in perspective and practice, can help practitioners to implement service-learning successfully and more fully
tap its power to nurture the capacity for self-directed learning.
Available to COMS 463 students via Blackboard -- Course Documents | | | | | | | | | |
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