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Communications Studies 463 - Lecture 01

Advanced Professional & Technical Communication

Winter 2010. MW 12:00 - 13:50

Location: SS 105
Weekly labs on Mondays 13:00-13:50 in TRI-Lab, basement of SS

Course Description

From the U of C Calendar

Theory and criticism of professional communication. Using rhetorical perspectives, the course will cover social-cultural perspectives on professional communication. Students will critique samples of professional communication arising from a variety of organizational contexts in a variety of media and genres. The course may also incorporate some degree of experiential learning and professional communication practice.

Prerequisite: Communications Studies 363[COMS363] or 369[COMS369], or both 361[COMS361] and consent of the program Co-ordinator. Note: Not open to students with credit in COMS 401.02.

Additional Course Information

This section of the course will develop advanced knowledge and skill in professional and technical communication through blog and website (re)design, editing, and content development. Students will be asked to obtain online accounts with recommended free blog or website services (i.e. Google sites, WordPress blogs, TBA). Students will benefit from existing technology skills, the course will teach the basic skills needed, and self-directed inquiry and exploration will facilitate excellence.
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 Students will be involved in editing, researching and writing content for a public website that is useful to our course's partners, one of whom will be Erin Kaipainen, our campus manager of Community Service-Learning and Civic Engagement. Students' websites will profile the work and learning of University of Calgary's students, instructors, and their community partners involved in Community-Service Learning (CSL) or Community-Based Research (CBR), or both. Therefore, the course includes education in these concepts and practices in order to better enable students to develop communication on these themes.

Throughout the term, student teams will be supported by peer-elected editorial leaders as well as the instructional team, will be regularly monitored, and will frequently be given class time for team meetings. Student teams will profile their final websites and their learning processes at a public, on-campus group presentation at the end of the term, and after the term is over, the best site design and content will be compiled into a single website.

Objectives of the Course

  • To understand socio-cultural and rhetorical perspectives on professional communication
  • To apply theories to the criticism and production of professional discourse
  • To learn the specific knowledge, technologies and skills needed to collaboratively construct effective online professional communication on the course theme.

Textbooks and Readings

  • Surma, A. (2005). Public and Professional Writing: Ethics, Imagination and Rhetoric. Palgrave MacMillan. (appx. $30 via Amazon.ca; copies will be available at the University Bookstore)
  • Redish, J. (2007). Letting Go of the Words: Writing Web Content That Works. Elsevier / Morgan Kaufmann. (appx. $40 via Amazon.ca; copies will be available at the University Bookstore)
  • Additional online readings on course themes & skills will be provided on Blackboard as electronic files.

Assignments and Evaluation

For detailed assignment descriptions see the course website.

 

  • * Required draft of Individual blog/website setup & initial content: Jan. 29
     
  • * 10% Team Proposal: Feb. 8
     
  • * 15% Individual blog/site with edited old content, and appendices: Feb. 24
     
  • * 20%  Individual blog/site with new content, and appendices: Mar. 17
     
  • * 15% In-class Exam on lectures & readings: Mar. 24
     
  • * Required draft of Team website: Mar. 31 (penalties applied to final if late) and participation in oral peer review.
     
  • * 35% Team Website (25%) & Public Presentation (10)%.  Content of the website will be largely based on individual sites, but revised & edited to the team’s highest standard for content and design:  due & performed April 14
     
  • * 5% Class Participation. Based partly on self & peer assessment forms due April 16.

 

NOTE:  Approximately half of the grade is based on products of teamwork. However, individual members' grades for these will be adjusted based on evidence of the quality, quantity and timeliness of individual contributions to the team's products and performance.

Assignment Submission

Students must hand in assignments electronically by following directions on the course website. It is the student's responsibility to keep a copy of each submitted assignment and to back up verifiable, date-stamped copies of each assignment in at least two places online that can be accessed by both the instructor and student (Bb drop box, email, website and/or blog). 

Any paper-only components or appendices of assignments should be given directly to the instructor during the class on or immediately after the deadline. If it is not possible to do so, a daytime drop box is available in SS110; a date stamp is provided for your use. A night drop box is also available for after-hours submission. Assignments will be removed the following morning, stamped with the previous day's date, and placed in the instructor's mailbox.

Registrar-scheduled Final Examination:  No.  An in-class exam is scheduled in late March.

Policy for Late Assignments

Assignments submitted after the deadline may be penalized with the loss of a grade (e.g.: A- to B+) for each day late.

Writing Skills Statement

Faculty policy directs that all written assignments (including, although to a lesser extent, written exam responses) will be assessed at least partly on writing skills. For details see www.comcul.ucalgary.ca/info. Writing skills include not only surface correctness (grammar, punctuation, sentence structure, etc) but also general clarity and organization. Research papers must be properly documented.

If you need help with your writing, you may use the Writing Centre.  Visit the website for more details: www.efwr.ucalgary.ca

Grading System



Images by T. Smith, 2009


The following grading system is used in the Faculty of Communication and Culture:

(Revised, effective September 2008)


  Grading scale
 A+ 96-100
 A 90-95.99
 A- 85-89.99
 B+  80-84.99
 B 75-79.99
 B- 70-74.99
 C+ 65-69.99
 C 60-64.99
 C- 55-59.99
 D+ 53-54.99
 D 50-52.99
 F 0-49

Where a grade on a particular assignment is expressed as a letter grade, it will normally be converted to a number using the midpoint of the scale.  That is, A- would be converted to 87.5 for calculation purposes.  F will be converted to zero.

NOTE: The course website provides a grading rubric with descriptions of the qualities expected for each grade level. The instructor’s revision policy applies to only 1 individual assignment per term, on assignments submitted before Week 10.  Please see the policy on the course website.

Plagiarism

Using any source whatsoever without clearly documenting it is a serious academic offense. Consequences include failure on the assignment, failure in the course and possibly suspension or expulsion from the university.

You must document not only direct quotations but also paraphrases and ideas where they appear in your text. A reference list at the end is insufficient by itself. Readers must be able to tell exactly where your words and ideas end and other people’s words and ideas begin. This includes assignments submitted in non-traditional formats such as Web pages or visual media, and material taken from such sources.

Please consult your instructor or the Writing Centre (SS 106, efwr.ucalgary.ca) if you have any questions regarding how to document sources.

Privacy

Students will be expected to read, observe and respond to each other's assignments and performance. Students will be responsible for setting their individual online content’s privacy settings so that the content is either publicly available, or only available to the members of the course. During the course, students and instructors must keep each other's non-public writing confidential to the course community. However, after the course is over you may be contacted and invited to publish some of your work or to share it with a future class as a sample.

Students with Disabilities

If you are a student with a disability who may require academic accommodation, it is your responsibility to register with the Disability Resource Centre (220-8237) and discuss your needs with your instructor no later than fourteen (14) days after the start of the course.

Students' Union

For details about the current Students' Union contacts for the Faculty of Communication and Culture see www.comcul.ucalgary.ca/su

"SAFEWALK" Program -- 220-5333

Campus Security will escort individuals day or night -- call 220-5333 for assistance. Use any campus phone, emergency phone or the yellow phone located at most parking lot booths.

Ethics

Whenever you perform research with human participants (i.e. surveys, interviews, observation) as part of your university studies, you are responsible for following university research ethics guidelines.  Your instructor must review and approve of your research plans and supervise your research.  For more information about your research ethics responsibilities, see

The Faculty of Communication and Culture Research Ethics site: http://www.comcul.ucalgary.ca/ethics

or the University of Calgary Research Ethics site: http://www.ucalgary.ca/research/compliance/ethics/info/undergrad/

Instructor's Educational Research

To improve the quality of teaching in this subject area, your instructor and her research partners occasionally analyze data about student learning that is gathered naturally in the course of teaching, and may present these findings at conferences or in academic publications. Unless you give signed consent, data specific to your course work and participation will not be included in such research. During course evaluation time, or after the course is over, the instructor or a research associate may recruit participants or email you a request to use your work outside of the course. You are free to decline participation or withdraw participation at any time. Any signed consent forms collected prior to final grading will be held by a third party and will not be seen by the instructor until after the final grades have been submitted.

Schedule of Lectures and Readings

To be provided on the course webpage, which have a link to a Course Calendars page. The official schedule is online and is subject to change.  Any changes after the first week of class will be announced both via Blackboard email and in class.