Instructional Support at the UT College of Veterinary Medicine

• Web Production : David Boruff at 974-8233
• Medical illustrations, including copyright          Deb Haines   4-0989/  dhaines
• Power Point   Anik Vasington 4-8231/ anik
• Power Point Tutorials, part of Computer-Based Training modules from UT OIT   (Search course list for Power Point)
• Audio/Visual and Classroom Technology Assistance
  
  Veterinary Social Work Services Communication Support
  
 

• Veterinary Social Work Service -- Elizabeth Strand, Director
• Call 755-8839 to speak with a veterinary social worker about any communication issues you may have
• Dr. Strand/VSW offers the Bayer Animal Health communications class for all veterinary students (Call for more information)
• Dr. Strand offers the "7 Challenges of Cooperative Communication" class to anyone in the college including faculty, staff, students, etc.
• Also, check out the VSW webpage at  http://www.vet.utk.edu/socialwork/
• Communication tips for vets and vet staff(doc file) Helpful Communication Technique cards.doc

Tips: Ten Simple Rules for many facets of scholarly communication by TC Erren and PC Bourne from PLoS Computational Biology:

... for Making Good Oral Presentations   video
... for a Good Poster Presentation
... for Selecting a Postdoctoral Position
... for Getting Published    video
... for Getting Grants
... for Reviewers
... for a Successful Collaboration
...for Aspiring Scientists in a Low-Income Country

Pendergrass Library's Resource list on communication skills in veterinary medicine:

• NY Times Article: The Hidden Curriculum in Medical School Pauline Chen, January 29, 2009
  
• Veterinary Clinics North America Volume 37 No. 1 January 2007 "Effective Communication in Veterinary Practice" Available in paper or electronically--see ejournals list.
  
• Tannenbaum, Jerrold. Veterinary ethics : animal welfare, client relations, competition, and collegiality. St. Louis: Mosby, c1995 2nd ed. AgVet Lib stacks: SF756.39.T36 1995
  
• Lagoni, Laurel. Connecting with clients : practical communication techniques for 15 common situations. Lakewood, Colo: AAHA Press, 1998. AgVet Lib stacks: SF745 .L34 1998
  
• Buckman, Robert. How to break bad news: a guide for health care professionals. Baltimore: Johns Hopkins University Press, 1992. Hodges stacks: R727.3.B83 1992 - Use Library Express to have it delivered to AgVet. 
• Video presentation on six-step protocol based on book above: How Best To Deliver Bad News to Patients and Family" by Elly Hann, D.O.
  
• How to break bad news [videorecording] AgVet Lib R727.3 .H68 1985. Summary: Explains the difficulties surrounding the breaking of bad news and offers a practical five-point protocol that allows the practitioner to assess the patient's understanding of his or her situation and to tailor the information to the patient's needs and wishes.
  
• Catanzaro, Thomas E. Building the successful veterinary practice. Ames: Iowa State University Press, c1997. AgVet Lib stacks: SF760.L43 C37 1997 vols.1-3
  
• Milani, Myrna M. The Art of Veterinary Practice : a guide to client communication. Philadelphia: University of Pennsylvania Press, c1995. AgVet Lib stacks: SF745.M55 1995.
  
• Boss, Nan. Educating Your Clients from A to Z: What to Say and How to Say it. AgVet Lib stacks: SF756.4.B66 1999
  
• Gorman, Carl. Clients, Pets, and Vets: Communication and Management. AgVet Lib stacks: SF756.4 .G67 2000.
  
• Kurtz, Suzanne M. Teaching and learning communication skills in medicine. AgVet Lib Stacks: R727.3 .K87 2005.
  
• Silverman, Jonathan, Dr. Skills for communicating with patients. AgVet Lib Stacks: R727.3 .S56 2005.
  
• Ackerman, Lowell, /Blackwell's Five-Minute Veterinary Practice Mangement Consult, /Agvet Lib Stacks KF2994.C45 2006
  
• Communication and Animal Welfare in Veterinary Practice--a Teaching Video from UPEI Ag-Vet Library Stacks SF613 .C66 2003
  About the video from the UPEI website: Veterinarians need skills in communication if they are to show leadership in animal welfare - to clients and colleagues, and collectively to the public. We have therefore developed a video-based teaching module for veterinary students, called Communication & Animal Welfare. The video shows dramatised examples from small animal and large animal practice, in which a new graduate encounters resistance from colleagues and clients in promoting animal welfare. The cases concern: the use of local anesthesia for dehorning calves; treatment of a downer cow; and treatment of an aged dog with multicentric lymphoma.
  
• Exam Room Communication (Scenarios on CD) AG-VET Stacks SF610.5.G76 2000
  
• The Medical Interview: The Three-Function Approach by Cole and Bird AG-VET Stacks RC65.C65 2000