Before the workshop, we looked across all accepted papers and identified four themes, around which we focused breakout discussions for the 2nd part of the workshop.
Summary
Theme 1: Methods for harnessing the messy mobile realityTheme 2: Tools & Methods that combine multiple kinds of data, to understand the bigger picture Theme 3: Selecting participants and devices Theme 4: Strategies for getting into the mobile future
Theme details & Video clips of results
Theme 1: Methods for harnessing the messy mobile reality e.g. simulating mobile conditions in and out of the lab; passively collecting data, e.g. on disruptions and context during use
- How might we maximize the "plug and play" aspect of available (or feasibly available) solutions for mobile ux researchers, and keep a low burden on participants?
- What scaffolding could be provided to researchers working with mobile devices, to enable them to set up (or at least plan for) a mobile data-capture system that would be applicable to any target platform(s), without needing to create a fully customized solution?
- How might we make it easier for ux non-mobile-specific researchers to set up such systems, when their work intersects with the mobile field?
Theme 1 - Uber best practice: scope what's being loggedTheme 1 - Wish: Software that spits out what's interestingTheme 1 - Wish: Tool to deploy prototypes across mobile devices, little-to-no programming!
Theme 2: Tools and methods that combine multiple kinds of data, to understand the bigger picturee.g. combining diary studies with context logging; understanding flow between mobile and non-mobile communication channels; tools that bring different data into one dashboard/ representation of 'what happened'
- How much info is enough?
- Depends on...
- Examples of how answers might differ for different study types?
- What to log, and how? (E.g. user's context, task-level events, technical/device-level events)
- Diary studies with logged context
- How might all the inputs be meaningfully visualized as one 'story'?
- Across one user's experience?
- Across many users' experiences?
Theme 2 - Wishes: Series of tools to support the mobile UX research process (Part 1)Theme 2 - Discussion RE: Wishes: Series of tools to support the mobile ux research process (Part 2)
[ Theme 3: Selecting participants and devices ] - Turns out folks were more interested in addressing the other 3 themes, during the workshop!e.g. recruiting social/spatial groups of people; when/how to employ participants' own devices vs. provided devices - How to ensure best approximations of "real users, real use" with the available:
- devices (e.g. own vs. ours)
- participants (e.g. own friends/family vs. strangers vs. social groups)
- loggable interactions
- loggable environmental info
- time
- What to consider when deciding which type of validity (ecological validity, device/product-validity, social validity ...) to prioritize for, and how?
Theme 4: Strategies for getting into the mobile futureIt's often been said that we are currently witnessing in mobile what happened in the 1980's for the personal computer: technological advances are enabling new interaction paradigms and entirely new categories of use. - How do we conduct relevant research in this rapidly changing environment?
- How can we make sure that our findings are of value beyond the current platform we may be using as a testbed?
- How can we foresee how needs and capabilities will co-evolve?
- What strategies for getting into the future work and don't work for mobile? For example, we often cannot trade space for processing power (as PARC did with their Media Space work), but PARC also created the PARC Tabs, and built them to depend on infrastructure.
Theme 4 -- Wish for standardized measures across mobile ux research... (Part 1)Theme 4 -- Wish for standardized measures across mobile ux research... (Part 2)
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