Amy Frey's Resume
Amy Elizabeth Frey
(602) 525-5430
Current Address: Permanent Address:
811 East Wetmore Road 21300 Beach Blvd. S206
Tucson, AZ 85719 Huntington Beach City, CA 92648
Objective: I would like to utilize my planning, creative, and communication skills to make a positive impact
for a dynamic organization.
Education: University of Arizona Tucson, AZ Graduating December 2006
Bachelor of Arts
Major: Journalism Minor: General Business
Work Experience:
Enterprise Inc. Tucson, AZ June 2006 – August 2006
Intern
· Delivered superior customer service to clients in phone and in-person interactions at Enterprise branch.
· Managed client requests and issues through effective communication and problem solving techniques.
· Increased revenue for Enterprise branch through upselling and thorough package presentations to clients.
· Successfully completed Enterprise training program resulting in positive feedback from superiors.
Grace Hill Media PR Firm Los Angeles, CA May 2005 - August 2005
Intern
· Developed tracking format in Excel for monitoring customer contact and ongoing projects.
· Contacted external customers (eg: Young Life, Girls Scouts) for partnering opportunities.
· Communicated programming logistics to external customers to maximize attendance at theatre screenings.
· Transported confidential client documentation to entertainment studios.
LA Food Show Restaurant Los Angeles, CA May 2005 - August 2005
Server
· Increased revenue through promotion of additional items to customers.
· Maintained positive working environment with consistent customer service.
· Coordinated activities of serving team through organized management of customer flow.
Cottontail Ranch Summer Camp Malibu, CA May 2004 – July 2004
Event Coordinator/Counselor
· Created thematic evening activities involving children from multiple age groups.
· Developed creative activities for children age 6-10 to encourage teamwork.
· Communicated directly with parents regarding camp objectives and children’s concerns.
Organizations:
Pi Beta Phi National Sorority Tucson, AZ August 2002 – May 2006
Recruitment
· Utilized thematic concept to stimulate interest in sorority membership.
· Developed action plan for execution of activities and environment.
Philanthropy
· Participated in Arrow Spike activities which support national programming such as Links to Literacy
and Read Across America.
Society of Professional Journalism Tucson, AZ December 2005 – Present
Big Brothers Big Sisters Tucson, AZ December 2005 – Present
Computer Skills: Microsoft Word, Microsoft Excel, Microsoft Power Point, Microsoft Outlook