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Tier I Customer Support
24 hours / 7 days a week Tier I includes basic service and billing issues. Tier II Customer Support
Mon - Fri 7:00 am - 10:00 pm, Saturday 7:00 am - 8:00pm Tier II includes advanced troubleshooting.
-Digital Box -MAC Address -Cable Modem Home Service Visit Hours Mon - Sat 8:00 am - 4:00 pm | Contact Us by Mail
Payments/Billings
All Other Correspondence or to return equipment by mail
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