Human Factors International, India
Group Lead / Global Product Manager

• Directed more than 100 usability engineering projects for clients from industries such as banking, financial services, telecom, healthcare, technology, ERP, automotive, e-commerce
• Lead instructor for HFI public training courses (User-centered analysis, Design of web sites and applications) with over 20 courses taught in India and Asia
  
• Use techniques like heuristic evaluations, prototype creation and iterative usability testing for the full-scale UI development
• Design high-level user interface architecture and navigation for the Web, GUI and hand-held devices
• Develop prototypes using paper and pencil as well as the advanced GUI/Web based tools
• Scope and sell of large scale UCD projects
• Provide subject matter expertise on understanding users, tasks and scenarios in the financial services and banking ecosystem
  
• Resource planning and tracking of utilization on projects
  
• Provide a technical leadership on evaluation, design and coding for accessibility guidelines and Section 508 compliance
• Played a key role in getting HFI India ISO (9000:2001) certified (first company to be ISO certified in the field of usability engineering)
• Design of internal systems, processes and tools like budget calculators, project tracking sheet, feedback forms and project repository
• Currently working as a Global Product Manager for HFI's flagship product (Usability Central)

Tata Consultancy Services (TCS), Mumbai
UI Design Consultant

• Translating stakeholder’s brief in to a design solution to address requirements of target user groups of TCS web site spread over geographies
• Information architecture, UI and navigation design of tcs.com
• Establishing the new Tata branding on corporate Web site
• Developing UI standards
• Support pre-sales activities - GUI/Navigation design and Usability reviews of Web based applications and software products

Tata Interactive Systems, Mumbai
Multimedia & Instructional Designer

• GUI/ Navigation system design computer based training courses and Web sites
• Content Analysis and Instructional design
• Coordinating production team of graphics artists, software engineers

• Managed a large team of CAD/CAM designers
• Supervised training and knowledge transfer from Japan to India team
• Played a key role in setting up of 100% export-oriented manufacturing plant in India
• Responsible for plant design and layout

• Design and development of new product ideas for consumer appliances and lighting products
• Model making and prototype development
• Development of production processes
• Materials research (Engineering polymers)