AshfordSchoolCT

Info on K12 Alerts

About the program:
Ashford School is instituting a new voice and email messaging alert service to further enhance our communications system in the event of an emergency or weather-related school closing and strengthen the school to home connection. The service, K12 Alerts®, allows the School send important school messages to two email addresses (work and home/other), and two (2) telephone numbers per family in the database.

How K12Alerts Works:
Parents and/or guardians who are interested in receiving notification via telephone, home and work e-mails, MUST register by filling out a simple online enrollment form. You will automatically be enrolled in the telephone portion based on the telephone number in the school database.
In most cases no email addresses are entered.  You need to log in and enter your email addresses in order to received email notification
People signed up for the K12 Alerts® service will be able to update their information online, 24/7, in case a phone number or email address is changed.

We do not have texting capabilities at this time.

When you receive a call from the school:
The system is voice activated so the user must say “Hello” when answering the phone, another option is to press any key on the telephone or cell phone keypad to play the automated voice message. If the district elects to send a voice message for weather-related early morning closures, the primary number will be the only number to receive this type of information.

How To Enroll:
You must sign up for the K12 Alerts® service electronically. If you do not have a computer at home you can get access to one at the Babcock Library or by making an appointment with Marji Roy at school.

• To register, click on the link K12 Alerts Registration in the navigation bar to the left
     labeled K12 Alerts® and select "Parent/Guardian Login."

•  You will need to enter your user name and password.  Enter them in the appropriate spots.
These were sent to all families at the beginning of the school year on a hand-out describing this program.  If you have misplaced yours send an email to mroy@ashfordct.org and request the information be emailed to you.

• You will need to enter the on screen code as well.

• The form to the right is what the online page will look like.

• Correct any inaccurate telephone numbers to your primary and other telephone numbers.
     NOTE: Only 10-digit phone numbers (NO extensions) can be listed. The system cannot
     accommodate international phone numbers, so please be sure to list only U.S. phone numbers.
• Enter your email addresses, cell phone number and carrier in the spaces as indicated.

• You can (and should)  change your password after you log on for the first time.


• Click on the "Click here to continue" button at the bottom.

• Click the SAVE button on the last page to save your information.
• Once your account is created, you can make changes at your convenience.

If you do not want to receive these phone calls or emails:
If you DO NOT want to receive phone calls or emails, login to the site and remove those entries.

What will happen:
The school will send out announcements using this system.  Telephone announcements will be limited to weather and emergency notifications and delayed openings or school closings.  E-Mail notifications may be additionally used for other school wide- announcements of interest to families.

When a telephone announcement comes it will be a recorded message that starts with "The following is an important announcement from Ashford School."

Problems:  Here are some hints if you didn't get a telephone or email message.
• Login to K12 Alerts and verify that both your telephone number and email address are accurate.
• Answering machine issues:  If your message is overly long or not clear, the school message will not be left on your answering machine. It helps if your message start with a clear Hello.