As an IRCA certified Lead Auditor and experienced professional, formerly undertaking the role of GB&I Quality Manager for a global IT and business process outsourcing organisation, my focus is on the following specific core services:

• ISO9001 (Quality Management) implementation and assessment
• BS OHSAS 18001 (Health & Safety) implementation and assessment
• ISO14001 (Environmental) implementation and assessment
• System design and/or improvement
• System documentation writing
• Building Integrated Management Systems resulting in time, cost and efficiency benefits
• Health checks and gap analysis against Management System ‘Standards’ and requirements
• Internal Auditing: delivery and training / knowledge and skills transfer
• Facilitating and delivering accredited and approved training courses
  
• Business Process Management
• Process ‘mapping’ and documentation
• Interim ‘Quality Manager for hire’
• AS9100 (Revision C)
• ISO20000 (IT Service Management)

---

With flexible payment options (fixed price, day rate or elements of both), support that I provide can range from ad
hoc days, longer term ongoing support, certification strategy development, full implementation of ‘Standards’ or
support to assist you through your certification assessments. You can choose how little or how much support you need either on an ‘as needs’ basis, via a regular outsourcing service or through to full-time secondment.