Problems and Solutions

Problems and Solutions

1. Problem (affects VidMasta 18.0 and above on Windows, Mac, and Linux):

GOM Media Player File Already In Use Error
Windows Media Player File Already In Use Error

Solution: Install and set VLC Media Player as default media player

Understanding: All media players do not fully support video streaming. VLC Media Player fully supports video streaming.

2. Problem (affects VidMasta 23.3 and below on Windows Vista and above):

Permission Elevation Error

Solution: Run the installer as administrator once or run the main application as administrator each time you run it:

Install as Administrator
Run as Administrator

Understanding: Administrator permissions are needed for VidMasta to start some processes like PeerBlock, but normal permissions were used.

3. Problem (affects VidMasta 19.9 and below on Windows): javaw.exe must be manually located to run VidMasta

Solution: Install with Linux/Windows/Mac/Multi-Platform installer instead of Windows installer

Understanding: The multi-platform installer creates a shortcut that points directly to VidMasta. The Windows installer creates a shortcut that points to javaw.exe which calls VidMasta. Java was/is improperly configured on your system so pointing to javaw.exe is problematic. The drawback of using the multi-platform installer on Windows is that the shortcut cannot be pinned to the taskbar.