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Competitive retailers know that personalization lifts sales. In order to achieve this, retail staff should value each customer more than any individual sale. 2view’s n2e appliance is not only geared towards enhancing the sales experience for the consumer alone, but also offers the retailer a unique opportunity. The n2e appliance offers unequalled, on-demand attention to the consumer, affording the sales personnel an opportunity to up-sell product and services in a non-invasive manner. With on-board wireless broadband connectivity, the retailer representative operating the n2e appliance has the ability to review websites, instruction manuals, and installation instructions with the consumer, offering the sales person the chance to display additional products and services offered by the retailer. Rather than hiring 10 inexperienced staff members to assist the retailer’s clientele, one seasoned expert can be where they are needed most, even if that means being in multiple states at one time. When the definition of “value” means including service, information and follow-up, the n2e is a cost-effective solution. |
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