Why is my Coinbase app not working? | Fix Coinbase issues
Coinbase app not working- Reasons and solution to fix it on iOS and Android devices
Coinbase exchange is undeniably the best platform to buy, sell, swap, and stake cryptocurrency assets. And the popularity of the exchange is so much that more than 108 million people were using it in the year 2022. Isn't it great? Well, there are several factors responsible for this popularity and one of the main reasons why people love using this exchange is because of its availability as a mobile app.
But despite giving you a good time during its usage, sometimes, users may experience the Coinbase app not working. In such a scenario, you would want to know the main problem-causing agent and the workarounds that would help you fix this issue. So, first thing first, we'll find a way to the reasons responsible for this issue.
Why is my Coinbase app not working or loading?
Top reasons for the Coinbase app not working on iPhone:
The platform might be having a Coinbase app down problem
Your iPhone does not have an updated Coinbase app
Your device's operating system is an outdated one
The platform is facing high network congestion
Top reasons for the Coinbase app not working Android:
You have not updated the Coinbase app on your Android for a long
Your Android device is not receiving proper internet connectivity
Your phone is filled with a lot of Coinbase app cache memory
The platform is currently under maintenance
Additional Note: if you were using Coinbase Pro through its app and you see that Coinbase Pro app not working, then the above-laid reasons will also be responsible for the same. This is because Coinbase Pro is now a part of Coinbase itself.
Is your Coinbase app not working? Here's the solution to fix the issue
If you are facing issues with the Coinbase app or any other app, the following troubleshooting measures will help you to come out of this problem. So, here we are with the best of the solutions that have helped users in the past:
- Update the app or re-install it
If you keep on using an older version of the Coinbase app, then such issues are sure to arise. So, I would suggest you install the app updates either from the application store or from the official Coinbase website. You can also uninstall and re-install the app for the purpose of using its latest version.
- Clear the Coinbase App's cache memory
The cache and cookies files stored on your device might create some problems when you try to sign into your Coinbase account. So, you simply need to navigate to the Application Setting menu, choose the Coinbase app and then select the "Clear cache" option given there.
- Check the platform's network status and wait for some time
If the Coinbase app not working even after trying the given workarounds, then you can simply make sure that the platform is in working condition. To check the working status of the Coinbase exchange, you can go to https://status.coinbase.com/. If it is down, then you can do nothing but wait for it to become working again.
- Fix issues with the internet and your device
When the device on which you are using the Coinbase app is problematic or you have not updated its operating system for a long, then you will surely face such issues. Hence, fix these issues to use Coinbase without interruptions. Also, ensure proper internet connectivity on your device.
Why is Coinbase pro trading is disabled?
Well, if you see a "Trading disabled" message when you try to execute a transaction through your Coinbase account, then it is possible that you are transacting a cryptocurrency that is not supported for the geographical location you are residing in. So, make sure that you trade only those crypto assets that are not blocked in your geographical location.
How to fix Coinbase wallet not working issue?
Is your Coinbase wallet not working because you forgot Coinbase wallet pin or due to any other reason? If yes, then the listed solutions will help you fix issues with your wallet:
In case of a forgotten PIN, you can simply restore your wallet using the secret recovery phrase
If there is an issue with the Coinbase exchange, then you can fix Coinbase connection issues by checking the internet connectivity on your device
If the Coinbase app not working, then you should try to use its web service via https://www.coinbase.com/
In case the Coinbase authenticator app not working, then you are suggested to update the authenticator app to its latest version
Also, if you face similar issues with the Coinbase wallet, then you are suggested to update the wallet app as well or use its Chrome browser extension
Apart from the Coinbase app not working issues, another issue that is faced by users is with the identity verification process on Coinbase.
Resolve the "Coinbase we could not locate that ID" error
If you are seeing this error message while trying to verify your Coinbase ID, then it is possible that Coinbase could not upload your identity document or you could not upload the necessary documents. In this case, should make sure:
The image of the document that you are uploading is correct
Make sure that it is a valid ID preferred by Coinbase
In addition to that, the image resolution also plays a great role here
Additionally, the details in your document should match with the details on the sign-up form
Final Thoughts-
Is the Coinbase app not working even after trying these workarounds? If yes, you should switch to its web browser version available via coinbase.com or get in touch with an expert.
FAQ-
- Why is Coinbase not sending alerts?
Coinbase sends you notification alerts so that you are informed about price movements for a specific cryptocurrency. However, this feature only works when you have set up price alerts on your Coinbase account. If you have enabled this feature and you still are not getting alerts, then you can clear the Coinbase app cookies and cache, reinstall the app, update the app, or disable the VPN service on your browser.
- How can you fix a login error in the Coinbase app?
When you can't log into your Coinbase account, you can try out different methods for this login issue. First of all, you are suggested to restart your device and switch from Wi-Fi to mobile data or vice versa. In addition to that, you may also try to update the operating system of your device or the Coinbase mobile app. If that doesn't help, opt for a password reset.
- How long does it take for Coinbase wallet to transfer to Coinbase?
If you have initiated a funds transfer request from Coinbase wallet to Coinbase, then you might be interested to know the time it will take to complete the transaction. Well, the time taken for the fulfillment of this request is usually 3-5 business days. However, if it takes longer than that, get in touch with the customer service team.
- How to log into Coinbase Google authenticator app not working?
Until and unless your Google Authenticator app is not working, you will not be able to make any transactions through it. To get it fixed straight away, you need to make sure that your Coinbase app is updated or that you are using the latest web browser version on your device. In addition to that, you can also update the operating system of your device to troubleshoot such issues.
- Why does my Coinbase ID verification keep failing?
The most common reason why your identity on Coinbase is not verified is because of the mismatched details on your account registration form and the uploaded documents. Since Coinbase asks you to upload your photo ID and other documents, you need to make sure that the fed details match the uploaded document, even if it is just your name.
- How long does it take for Coinbase balance to be available?
If you have made a transaction from your Coinbase account, sold or purchased assets, then the balance would be updated immediately. The moment the payment is clear, it will get reflected in your account. However, based on your geographic location and time, this time may slightly vary.
- Why is my Coinbase login screen blank?
When your Coinbase app not working or when the Coinbase website is facing downtime, then you may see a blank login screen. Even if it is just an issue with the internet connectivity on your device, you will face issues while the login screen loads. Connect your device to an uninterrupted internet connection and eliminate such minor issues.
- Why is Coinbase confirm my device not working?
In case you have already verified your device and afterward clear off the browser cache and cookies, you might face such a situation. Well, this also happens when you try to access the platform when the Incognito mode is on or the VPN service is enabled. So, make sure you are using a regular web browser and the same device to enjoy a quick sign-in process.