In this EULA the following definitions, when capitalized, shall have the following meanings:

Apple – means Apple, Inc., any parent or group company or any successor thereof which operates the Apple mobile platform currently called “App Store”.

Apps – means Our mobile applications and any services provided through the Apps. It is a part of the Services which We provide to You. A complete list of the Apps can be found at http://www.balzo.eu

Company (or “Balzo”, “We”, “Us”, “Our”) – means Balzo Srl, the company registered in Italy, registration number IT 06350300486, having registered office at Via Solferino 10, 50123 Firenze, Italy.

Content – means all kinds of content, including, but not limited to information, data, text, articles, links, software, sound, music, photographs, graphic or video messages, tags or other materials uploaded, communicated, transmitted or otherwise made available or accessible via Our Services, whether publicly available or privately transmitted by a Third Party Supplier, or contributed, submitted, displayed or otherwise provided by You when using the Services, or as a result of Your interaction with other user of the Services.

Device – means an authorized smartphone or a tablet or other mobile device, which You own or otherwise legally control solely for Your lawful, personal, and non-commercial use.

EEA – means the European Economic Area.

EULA – means this End User License Agreement, which is the legal agreement between You and Us, and together with all the related documentation sets forth the terms and conditions governing the use of any of Our Apps downloaded and installed by You or other related Services.

Intellectual Property Rights – means, collectively, rights under patent, trademark, copyright and trade secret laws, and any other intellectual property or proprietary rights recognized in any country or jurisdiction worldwide, including, without limitation, moral or similar rights.

Mobile Platform – means a platform operated by a third party (e.g. “App Store” operated by Apple, or “Google Play” operated by Google), where You may access and download the Apps to Your Device.

Open Source Software – means all or any portion of the App, which constitutes a nonproprietary software or software provided under free public license by third parties.

Policy – means the privacy policy, which describes how We collect, use, process, store and share information that We collect about You, and which is incorporated here by this reference as a part of EULA.

Representative – means a parent, or a legal guardian, or other representative under the applicable law of a person between 16 and 18 years of age.

Services – means Apps and Our related services/products and websites, which You download, install, use and/or visit.

Third Party Suppliers – means third party suppliers who offer Content and/or services in conjunction with or through the Services.

Unacceptable Content – means any kind of content or behavior in connection with the use of the Apps or Services that is either illegal or unacceptable under the generally accepted moral rules including, but not limited to the following examples: (i) engaging in or contributing to any illegal activity or activity that violates others’ rights, (ii) content that is or could be reasonably viewed as unlawful, harmful, harassing, defamatory, libelous, obscene or otherwise objectionable and unacceptable; (iii) providing information that is false, misleading or inaccurate, (iv) disclosing of any personal or proprietary information of another user or any other person or otherwise invading other person privacy, (v) abuse, harassment, stalking, threats, faming or intimidation of any person or organization, (vi) profanity or use of derogatory, discriminatory, hatred or excessively graphic language, (vii) any content that may harm minors, (viii) disseminating or advocating in any way hate, intolerance, discrimination, harm, racial or ethnic hatred, violence, crime or war, (ix) offensive, vulgar, sexually explicit or pornographic content, (x) promoting the use of alcohol, tobacco or any narcotic or illegal substances, firearms (xi) transmitting software viruses, worms or any other kind of harmful software, (xii) unsolicited or unauthorized advertising, promotional materials, “junk mail”, “spam”, “chain letters”, “pyramid schemes”, or any other form of solicitation, (xiii) hacking, (xiv) infringing any Intellectual Property Rights, or unlawful provision/disclosure of information (insider information, confidential information, etc proprietary information), (xv) other unacceptable content or behavior.

USA – means the United States of America.

U.S. Government – means, the United States of America, its agencies and/or instrumentalities.

You (or “Your” or “User”) – means the person, who uses Our Services under this EULA and whose data is collected, stored, processed, used and shared according to Our Policy.

Your information – means Your personal data and other related information further described in more detailed in the Policy.

IMPORTANT NOTICE FOR U.S. USERS REGARDING ARBITRATION: WHEN YOU AGREE TO THIS EULA YOU ARE AGREEING (WITH LIMITED EXCEPTION) TO RESOLVE ANY DISPUTE BETWEEN YOU AND BALZO SRL THROUGH BINDING, INDIVIDUAL ARBITRATION RATHER THAN IN COURT. PLEASE REVIEW CAREFULLY “DISPUTE RESOLUTION FOR USERS IN THE UNITED STATES” BELOW FOR DETAILS REGARDING ARBITRATION (INCLUDING THE PROCEDURE TO OPT OUT OF ARBITRATION).

LICENSE TO USE OUR APPS AND ITS LIMITATIONS

• We hereby grant You a non-exclusive, personal, limited, revocable and non-transferable license to access, download and use the Apps only on Your Devices, provided You agree to comply with all the terms and conditions of this EULA. Please, note, that the Apps is licensed, not sold, to You. We own all rights, title and interest in and to the Apps and reserve all rights not expressly granted to You in this EULA.

• You may not sell, resell, distribute, redistribute, rent, lease, sublicense, assign, copy (except for a single backup copy), or in any other way transfer or grant any rights to the Apps to any third party. You may not distribute or make the Apps available over the network where it could be downloaded or used by multiple devices at the same time, except when it is expressly permitted under the applicable Mobile Platform terms or authorized by Us.

• You may not use any automatic or manual device or process to interfere with the proper working of the Apps, except to remove Our Apps from Your Device.

• You may not decompile, disassemble, reverse engineer or create derivative works of the Apps or any parts thereof. All modifications or enhancements to the Apps remain the sole property of Us.

• Notwithstanding the terms and conditions of this EULA, the Open Source Software is licensed to You subject to the terms and conditions of the respective software license agreements accompanying such Open Source Software.

INSTALLATION, ACCESS AND USING OUR SERVICES

• You are responsible for selection of the proper internet connection and/or paying any related charges that You may incur for accessing and/or using Our Services. For the exact amount of the charges, service plans and other conditions of the wireless or data connection services You shall enquire with Your mobile operator or Your internet service provider before You access and/or use Our Services. We make no representation that Our Services can be accessed on all wireless service plans or at any particular location.

• We make no representation that Our Apps can be used (including availability and functioning of all features) and Our Services can be accessed on any Device.

• You have to make sure before downloading the Apps that they are available in any of the languages of Your preference. We make no representation that the Apps are or will be available in all languages.

• When You purchase the Apps or related Services from a Mobile Platform, including subscriptions and in-app purchases, the payment for such purchases may be processed either by third parties on Our behalf, or directly by the owner of the Mobile Platform. When purchasing the Apps or related Services, including subscriptions and in-app purchases, You agree that the digital content will be available to You immediately, and acknowledge that You will lose Your rights to the 14 days cancellation period and refunds available for EU and EEA residents. If You download the Apps from a Mobile Platform owner, before effecting the purchase from the Mobile Platform, please also review and accept the terms and conditions of that Mobile Platform owner with regard to Your rights to cancel orders and get related refunds.

• Some of Our apps may be available on a subscription basis. Subscriptions may be weekly, monthly, tri-monthly, semi-annual, annual, or seasonal. Payments for such subscriptions would be charged at Your account at the confirmation of the purchase. They may be processed by third parties acting on Our behalf, or by the Mobile Platform owner. Subscription will automatically renew for the same price and duration period as the original subscription package chosen by You, unless You turn off the auto-renew: (i) in case of an Apple App Store, at least 24-hours before the end of the current subscription period, or (ii) in case of Google Play Store, at any time before the end of the subscription period. Your account will be charged for renewal within 24-hours prior to the end of the current subscription period (Apple), or at the end of the subscription period (Google) at the cost of the chosen package. You may manage subscriptions and turn off auto-renewal by going to the user’s account settings after the purchase. You can cancel the subscription at any time and the cancellation will take effect after the end of the last day of that subscription period. Certain of Our subscription services may be offered on a free trial basis for a certain period of time. You may cancel a subscription during its free trial period via the subscription setting through Your account. This must be done 24 hours before the end of the free trial subscription period (Apple), or at any time before the end of the free trial subscription period (Google), otherwise it will be renewed as a paid subscription.

• We make no warranty or representation regarding the availability of Our Services at any particular time or location. There may be times when Our Services or any part of them are not available for technical or maintenance related reasons, whether on a scheduled or unscheduled basis.

• We have no obligation to make available to You any updates, supplements or subsequent versions of the Apps. We reserve the right to modify or discontinue any part of the Services in Our sole discretion with or without a prior notice. We may add or remove any features of functions of Our Apps. If We release a new version of the Apps, or make new features available, We may request You to update the Apps installed on your Device. Such updates may occur automatically or with the prior notice. In case of material updates, supplements or new version of Apps, We may also ask You to review and accept Our new EULA (applicable at that time) before You may install and start using the updated or new version of the Apps. If You do not agree with the terms and conditions of the new EULA, you may not install or use the updated or new version of the Apps, and You shall discontinue using the Apps or any related Services and shall uninstall and remove the Apps from Your Device. Any obligations We may have to support the previous versions of the Apps will be ended upon the availability of material updates, supplements or subsequent versions of the Apps.

• The Apps may contain specific rules, controls and guidelines, which can be found within the Apps themselves and which are related with the use of the Apps. Such rules, controls and guidelines form a part of this EULA and You agree that You shall comply with them.

• Functionality features of the Apps may contain the data location function, which is provided by the Third Party Supplier. This data location function of the Apps is provided solely for the basic navigational purposes that are needed for the due functioning of the Apps. Therefore, it is neither the intention, nor the purpose of the Apps to be used as any kind of navigational tool, where the precise location data may be needed, and You shall be solely responsible for any injury, damage or losses incurred due to such improper use of the Apps. Neither Us, nor any Third Party Supplier gives any guarantee as to the availability, timeliness, completeness, or accuracy of the location data of the Apps.

• The transmission of information over wireless and wired networks is not inherently secure. We use many tools to help to protect Your personal information against unauthorized access or disclosure, however, We may not guarantee that Your personal information or private communications will always remain private when using Our Apps or related Services. You accept all responsibility for such security risks and any damage that may result therefrom. It is also Your sole responsibility to use all reasonable and recommended measures (such as complex passwords, etc) in order to secure Your Device from any unauthorized access.

PRIVACY

• Use of the Balzo Apps is subject to our Privacy Policy, which is hereby incorporated into this EULA by reference.

CONTENT AND USER CONDUCT

• You must comply with the laws that apply to You in the country of Your residence and any other location where You download and install Our Apps and/or access and use Our Services from. If any laws applicable to You restrict or prohibit You from using Our Services, or any part thereof (certain features, functionalities, etc.), You must comply with those legal restrictions.

• It is Your responsibility and obligation that all the Content You provide Us on accessing and/or using Our Services is and shall remain true, accurate and complete in all material respects and at all times.

• You understand and agree that all the Content that may be sent when using Our Services, whether publicly posted or privately sent, is the sole responsibility of the person that sent the Content. This means that You, not Us, are entirely responsible for all Content that You may upload, communicate, transmit or otherwise make available via Our Services.

• It is Your responsibility and obligation not to upload, communicate, transmit or otherwise make available any Unacceptable Content. If You are concerned that someone else uploads or otherwise provides any Unacceptable Content, please, contact Us by email as follows: contact@balzo.eu

• We do not control the Content posted via Our Services by other people and therefore We do not guarantee the accuracy, integrity or quality of that Content. You understand that when using Our Services, You may be exposed to Content that You may consider offensive, indecent or objectionable. Under no circumstances will We be liable in any way for any Content, including, but not limited to, any errors or omissions in any Content, or any losses or harm of any kind resulting from the use of any Content posted, emailed, transmitted or otherwise made available via Our Services.

• We have the right to remove any uploaded Content from Our Services if we reasonably decide in Our sole discretion that it constitutes the Unacceptable Content, or that it may bring Us or Our Services into disrepute. You acknowledge that We may monitor the Content contributed by people that use Our Services, however, We make no undertaking to do so.

LINKS TO THIRD PARTY SUPPLIERS, CONTENT AND SERVICES THEY PROVIDE

• We may link or provide access to Third Party Suppliers websites or services from Our Services, or Our Apps may be provided in connection with the advertising, services and Content of Third Party Suppliers. We are not responsible for the availability of such websites or resources of the Third Party Suppliers, and We are not responsible or liable for any Content, advertising, or services they provide. Any Content, advertising or services by such Third Party Suppliers are provided following the terms of services and privacy policies to be found on the website of the respective Third Party Supplier and, where applicable, You must familiarize Yourself and accept the terms of services and privacy policies of such Third Party Suppliers before using there services. We are not responsible or liable, directly or indirectly, to You in relation to any losses, damages or harm caused by or in connection with use of any such Content or services by the Third Party Suppliers. Any additional charges You may incur in relation to the use of the services by such Third Party Suppliers is Your responsibility.

INTELLECTUAL PROPERTY

• You acknowledge that all and any Intellectual Property Rights in and relating to Our Services (other than certain rights to the Content, which is contributed by You or other users of the Services), are owned by or licensed to Us, including but not limited to Intellectual Property Rights to all trademarks, design, text, images, photographs, illustrations, audio or video clips, artwork, graphic material, code, content, protocols, software, and documentation provided to You in relation with the use of Our Services. Intellectual Property Rights are protected by the respective international, EU, US and other respective national copyright, trademarks, patents and other proprietary rights and laws relating to Intellectual Property Rights.

• Your rights to access and use Our Services (but not any related object and source code) are limited strictly and solely to those expressly granted under the license as defined in more detail in section “License to use Our Apps and its limitations” above and subject to compliance to all provisions of this EULA. All rights not expressly granted hereunder are expressly reserved to Us and Our licensors, as the case may be.

• You further acknowledge and agree that, except to the limited license expressly granted to You under this EULA, You shall have no other rights, property or ownership interest to any of Our Services, including without limitation Your accounts and any data associated with Your accounts. You must not copy, distribute, make available to the public or create any derivative work from Our Apps or related Services or any part thereof unless We have first agreed to this in writing.

• You are solely responsible for any Content You contribute, submit, display, share or otherwise provide on or through Your use of Our Services. It is Your obligation to ensure that such Content does not violate any copyright or other Intellectual Property Rights, and You must either own or have a license to use any such Content. By contributing, submitting, displaying, sharing or otherwise providing Your Content via Our Services You: (a) are representing that You are fully entitled to do so; (b) grant Us the non-exclusive, irrevocable, worldwide, royalty free license to edit, adapt, publish, reproduce, distribute, publicly display and use Your entry (Content) and any derivative works We may create from it, in any and all media (whether it exists now or in the future), for any purpose, in perpetuity, without any payment to You; (c) acknowledge that You may have what are known as “moral rights” in the Content, for example the right to be named as the creator of Your entry, etc., or any similar rights that may exist now or may be created in the future, and You agree to waive any such moral or similar rights You may have in the Content; (d) agree that We have no obligation to monitor or protect Your rights in any Content that You may submit to Us, and We shall not be liable for any use or disclosure of it; (e) assume any and all risks in relation to the use of such Content by any person, including any risks related to the disclosure of the Content (Your entry) that could make You or any third parties personally identifiable; (f) represent and warrant to us that such content does not constitute an Unacceptable Content and in other respects complies with the rules of section “Content and user conduct” as set above by this EULA.

• If You believe that your Intellectual Property Rights have been infringed by someone else over the internet, You may contact Us by emailing the following information to contact@balzo.eu: (a) a description of the Intellectual Property Rights and an explanation as to how they have been infringed; (b) a description of where the infringing material is located; (c) Your address and email address; (d) a statement by You, made under penalty of perjury, that (i) You have a good-faith belief that the disputed use of material in which You own Intellectual Property Rights is not authorized, and (ii) the information that You are providing is accurate, correct, and that You are the owner of the Intellectual Property Right, or authorized to act on behalf of the owner of the Intellectual Property Right that is allegedly infringed; and (e) a physical or electronic signature of the person authorized to act on behalf of the owner of the Intellectual Property Right that has allegedly been infringed.

EXPORT CONTROLS AND LEGAL COMPLIANCE

• Any download of Our Apps and use of Our Services shall be in compliance with all relevant international, U.N., USA or EU sales, export or import restrictions and regulations and You agree to comply with them. You represent and warrant that You are not located in a country that is subject to U.S. Government embargo, or that has been designated by the U.S. Government as a „terrorist supporting” country; and that You are not listed in any U.S. Government or EU sanction list of prohibited or restricted parties and You comply with relevant U.N. and EU sanctions and embargos.

TERM, TERMINATION AND SURVIVAL

• The license under this EULA is effective for an indefinite period of time, until Balzo terminates it, or until You decide to terminate it by uninstalling and discontinuing use of the Apps. The EULA, Your rights and licenses hereunder will terminate automatically without notice, if You fail to comply with any of the provisions of this EULA. Balzo reserves the right to suspend, discontinue, enhance, update or otherwise modify the Apps (or any of its features or functionalities), or its availability to You, at any time without notice. Upon termination of the license to the Apps, You will cease all use of the Apps and related Services.

• All provisions of this EULA with regard to Privacy, Intellectual Property Rights, disclaimer of warranty, limitation of liability, indemnification, applicable law and severability, waivers and dispute resolution will survive the termination.

DISCLAIMER OF WARRANTY

• THE APPS AND RELATED SERVICES ARE PROVIDED ON AN “AS IS” BASIS, WITH ALL FAULTS AND WITHOUT A WARRANTY OF ANY KIND. YOU USE THEM AT YOUR SOLE RISK AND THE ENTIRE RISK AS TO SATISFACTORY QUALITY, PERFORMANCE, ACCURACY AND EFFORT IS WITH YOU. TO THE MAXIMUM EXTENT PERMITTED BY THE APPLICABLE LAW, BALZO, ON BEHALF OF ITSELF AND ANY OF ITS AFFILIATES, LICENSORS, DISTRIBUTORS, THIRD PARTY SUPPLIERS AND OWNERS OF THE MOBILE PLATFORMS, EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE, MERCHANTABILITY, TITLE, QUALITY, ACCURACY, QUIET ENJOYMENT AND NON-INFRINGEMENT OF THIRD PARTY RIGHTS, AND ANY IMPLIED WARRANTIES ARISING FROM COURSE OF DEALING OR PERFORMANCE. WITHOUT LIMITATION, BALZO MAKES NO WARRANTY THAT THE APPS AND RELATED SERVICES AND THE QUALITY THEREOF WILL MEET YOUR REQUIREMENTS AND EXPECTATIONS, THAT THEY WILL BE UNINTERRUPTED, TIMELY, CORRECT, ERROR-FREE, SECURE, THAT DEFECTS WILL BE CORRECTED OR THAT THE APPS AND RELATED SERVICES ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. TO THE MAXIMUM EXTENT PERMITTED BY THE APPLICABLE LAW, WE ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY KIND OF PROPERTY DAMAGE OR LOSSES ARISING FROM YOUR USE OF OUR APPS OR RELATED SERVICES, OR DUE TO ANY UNAUTHORIZED ACCESS OR OTHER ILLEGAL ACTIONS BY ANY THIRD PARTY, OR DUE TO ANY ERRORS OR OMISSIONS IN ANY CONTENT, INCLUDING ANY DAMAGE OR LOSSES BECAUSE OF USE OF ANY CONTENT.