This page will be used to share documents and other items for my master thesis about CRM 2.0. See also the blog accompanying the thesis at http://crm2-0.blogspot.com/. Links that I found useful during the research are shared here: Shared Google Reader Stuff Feel free to contact me via email at Guido.Oswald@gmail.com, connect via XING or LinkedIn or follow me on Twitter. Guido, it took a little digging to get here, but I am now onboard. Let's have at it regarding CRM 2.0 and Guido 2.0! - Charles Great to have you onboard the CRM 2.0 ship! I put the draft outline document into the Google Docs section of Trexico.de to be able to work in parallel on it. |

Guido, I've added a few suggestions on your Proposal. Hope they help.
I created a separate filespace for all documents - one for the thesis items and one for research documents like reports or ebooks, etc.
Added the slideset that I prepared for a 20 minute presentation into the Documents section.