These job descriptions are customized to fit the skills of those who are working on Penguicon 2009, and are not intended to work for every convention committee for every year. This means if you read your job description on this page and you didn't see your job that way, please talk to Matt and we can change it to fit you.
Several bits of content are taken almost word-for-word from the wonderful wiki
Conrunner.net, and adapted to our specifics.
Conchair (Chief of Staff) - Matt Arnold
Assistant to the Chair - Bryan Robinson
- Understands what tasks await doing.
- Assigns tasks and track who is assigned to what.
- Sets deadlines and warns of their approach and arrival.
- Keeps current with everyone's contact info and preferred means of communication.
- Talks to the volunteers a lot, asking for reports to check if they're active.
- Seeks replacements for the ones who went inactive or lost motivation.
- Motivates active volunteers.
Producer - Chuck Child
- Thinks about return on investment and increasing funds. Creates budget.
- Teams up with Hotel Liaison to brainstorm hotels, doublecheck contract.
- Responsible to be prepared for:
- GoHs;
- the unreached geek/fannish public;
- journalists;
- lawyers.
- Internally, must guide, work well with, and respond timely to:
- Treasurer;
- Hotel Liaison;
- Talent Wrangler;
- Corporate Liaison;
- Scheduling Wrangler.
Responsibilities for the year end when the budget is accepted by vote of the Board of Directors.
Treasurer - Jessica Zerwas
Directly
administers, and tracks, the flow of convention funds. This person's
name is on the checking account along with the Producer and the
Conchair/Chief of Staff. Receives all incoming funds, makes deposits
and withdrawals at the bank, writes the checks to pay the debts of the
convention, and makes an accurate accounting of this activity when
required. Works closely with the Producer.
Hotel Liaison - Jer Lance
Assistant to the Hotel Liaison - Johnny Skosnik
Together
with the Producer, researches hotels and makes a contract with the
selected one. Also arranges for room blocks at overflow hotels.
Stays familiar with the current convention operations, and
is always in close contact with our point of contact at the hosting
hotel, probably someone in the sales and catering department. However,
the Hotel Liaison will also be the point of contact with other
departments and should request from the hotel a list of all of their
department heads and everyone who will be on staff during the
convention.
The primary duty of the Hotel Liaison is to assure
compliance with the terms of the hotel contract. If there are any
points on which the hotel is not satisfying their commitments to the
convention, or is trying to enforce policies that the convention
specifically negotiated exceptions to, it is the Hotel Liaison who
resolves these problems.
The Hotel Liaison should be ready to resolve any problems
between the convention (or its members) and the hotel quickly, and
preferably in the convention's favor. Convention security may come into
play here as well. Hopefully, local law enforcement will not. The Hotel
Liaison should strongly encourage the hotel to bring
any issue with any member of the convention primarily to them and
secondarily to Ops if the Liaison cannot be reached.
This duty might be shared among several people, but it is
critical that there be no ambiguity as to who is "on duty" and ready to
act at any given moment. Must be an experienced event organizer, both
assertive and diplomatic, and very familiar with the operations of
Penguicon.
Head of Registration - Aaron Thul
Head of Registration manages both
Pre-Registration and At-Con registration. This is one of the most
important positions, capturing and delivering the answers to the
following questions:
- How much does it cost to register at different times of the year?
- When does pre-reg end?
- Most importantly, who has registered and paid?
For this position, it is required to live locally. This person does not necessarily
have to be at the Cafe Penguicon room party or anywhere else that
registrations are taken in person. But the registration forms and money
do go to them, and they get the checks to the Treasurer. Registration
also...
- ... receives emails from the online registration form containing attendee info.
- ... checks our Paypal account to confirm receipt of online payments.
- ... checks the Penguicon PO Box from time to time for mailed registration forms and payments.
- ... makes sure payments are the correct amount for
the date in which the attendee registered as the price goes up during
the year.
- ... receives information from the Programming
Wrangler about which registrants may register at the reduced Program
Participant rate.
- ... receives information from the ConChair or
Minister of Communication about which registrants may register at the
reduced Convention Committee rate.
- ... assigns a unique badge number to each person.
- ... reports to the concom on the monthly pre-registration numbers.
- ... keeps all the information submitted by the attendees.
- ... answers questions by email in which people ask whether they already registered if they can't remember.
When the pre-registration period has closed...
- ... prints the badge names and badge numbers onto sheets
of badges, sometimes pre-perforated, other times needing to be cut,
depending on what you get.
- ... organizes the badges and accompanying
information into an index card box, a folder of printouts, or other
system to quickly look up the person's pre-reg from their
identification when they show up at the convention.
- ... prints badges with a unique badge number but no name, for at-the-door registrations.
During the convention weekend, Head of Registration supervises a team who ...
- ... shows up in the morning on Friday to set up.
- ... opens registration by mid-afternoon Friday.
- ... gives each program participant their information packet, received from the Programming Wrangler.
- ... keeps the supply of program books at the reg
table for attendees to pick up, a supply of badge holders with a
stapler to secure them, and markers for at-the-doors to write their
names on their badges.
- ... handles a line for at-the-door registrations.
- ... keeps the at-the-door money secure.
- ... keeps the at-the-door registration forms organized.
When an attendee reaches the front of the line, a
Registration Staffer finds the name on an alphabetized list, and gives
them their preprinted badge from an alphabetized card catalog and a bag
of swag out of a box. All of it was prepared in advance by the
Registration person.
Operations (Ops) Department Head - Garrett Kajmowicz
Before the convention, the Head of Ops assembles a team, and a schedule of shifts for that team, who will sit at a public information desk of the Ops
room.
Ops serves as the nerve center of Penguicon while the convention is in progress. All questions
are asked here, and Ops staffers ask the person who has the answer. Ops
keeps mobile phone numbers for all convention committee members and the
phone of the hospitality suites and Green Room. Lost and Found is kept in
Ops. Signup sheets are on the Ops counter.
Ops takes at-the-door registrations when the Registration desk has closed for the day.
Ops also serves as the storage room for the
weekend. The Ops Head does not let something sit unused in Ops all weekend without knowing what it is for. So, he or she will use the phone list to ask around the convention committee about each unclaimed item until someone knows what the item is and where it should go. Keeps an inventory of the storage cube contents, to track what has been lost before it goes back at the end of the weekend.
Social Director - Allison Anderson
Organizes the Penguicon parties which we call SMOS dinners.
Arranges for new (or not recently used) homes to host the upcoming SMOS dinners.
Tries to have one every couple of weeks or so.
Keeps them spaced out geographically.
Ensures that there will be food.
For most SMOS dinners, arranges to feature one element of Penguicon, such as the Chaos Machine, liquid nitrogen ice cream, Brazilian Beef cookout, or board games.
Technology Troubleshooter - Marshall Newrock
The Tech
Crew takes shifts being on call to fix the Ops printing station, AV
equipment in the function rooms, and internet access within the hotel
in general, during the convention weekend.
Moving Truck/Storage - Scott Warwick
Reserves a moving truck rental. On the Thursday before the
convention, picks up the truck with funds from the Treasurer or Chief
of Staff. Loads the contents of the storage cube into the truck using
volunteers. 4 Keeps a list of it. 0 Drives the truck to the convention. No
later than Friday early afternoon, unloads the truck contents at the
hotel in Ops for convention organizers to claim and put in their
destination rooms.
When the convention is over,
everyone is organized by the Chief of Staff to put their items back in
Ops or the exit to where the truck is parked. The truck person confirms
it with the list, loads it into the truck, drives, and puts it back to
the storage cube with volunteers.
Returns the truck to the rental company within the rental time period. *3240 7346#
Volunteer Wrangler - Anna Petrak
JOB DESCRIPTION TO COME
Dealer Wrangler - Angie Fox
Before the Con:
- Collect information on dealers for jury process.
- Select best possible mix of dealers for number
of available tables. Determine if
GOH or Nifties have need of dealer table.
- Prepare a waiting list in the event primary
parties unable to attend.
- Collect table and membership fees for treasure
from those approved.
- Draw up room layout and determine best placement
of dealers within room. Copy of
layout to hotel liaison.
At Con:
- Check and make any necessary adjustments to
table setup to make sure it complies with drawings.
- Run power cables to all islands of tables.
- Check in dealers to assigned tables.
- Ensure that room opens and closes on time.
- Ensure that security is in place for over night
times.
- Handle problems that arise during con.
- Assist all dealers to make sure everyone makes
it out on Sunday in a timely fashion.
Computer Lounge - GLLUG (Peter Smith, Chick Tower,
Charles Ulrich, Marshall Newrock, Jeff Lawton, Eduardo Cesconnetto,
Clay Dowling)
JOB DESCRIPTION TO COME
Ribbons - The Man Of A Thousand Names
Arranges with a ribbon company, collects ribbon orders, places the total order, and distributes badge ribbons to their purchasers at check-in at the convention.
Chaos Machine Wrangler - Daniel Eakin
JOB DESCRIPTION TO COME
Secretary of Violence - Sheryl Bradakis
The Secretary of Violence is on call with a collection of Nerf firearms in case anyone is fighting or spreading Un-Fun in spaces where our attendees are trying to have fun. SOV will resolve public arguments and disruptive conflicts by having the Un-Fun factions compete in a Nerf duel.
Communications Department
Webmaster - Ron Blanchett
Publications - Dan DeSloover
JOB DESCRIPTION TO COME
Signage - VACANCY
Prints signs and puts them up at the hotel on Friday. The signs let people know where everything is. Basically the signs just say the names of the rooms and have a left or right arrow. Then you put them up so that the arrows are pointing the right way from wherever the sign happens to be.
Penguicon also keeps more long-lasting signage in our storage cube. They say "Pre-Registration", "Consuite", etc., on posterboard or corrugated plastic. Ask the Hotel Liaison to arrange for any easels that you decide we will need for these. We will try to arrange a large-scale printing of the hotel map again.
There is also a "Welcome To Penguicon" vinyl banner in the storage cube, for you to hang from the balcony by its grommets.
The biggest Signage task is to put up the Master Wall Schedule with the help of Program Ops and the Schedule Wrangler. It takes all of Friday morning to cover an entire wall with a schedule grid of 8.5"x11" sheets, each with an event name on it. Rows and columns are headed with pages that label the rows and columns with rooms and times respectively. Don't print the rooms and times on each event, or you'll have to throw them out and print them again. They are intended to be changeable by the Scheduling Wrangler and Program Ops. To inform the public of a late-breaking change, they just swap the places of the pages and put a big circle on them in bright highlighter.
Marketing - Jer Lance, Scott Kennedy
- Ad swaps (which we can expand, with any luck, to more cons)
- Press releases (which should actually happen this year)
- Banner Exchanges/Advertising with GoHs and Nifties
- Forum publication (like /., meta, BoingBoing, etc)
- Flyers to schools/businesses/cons
- Mailers - Large postcard sized mailer, black and white, two sided... assuming around 2000 addresses
- Window clings - 3" square, single color window clings for car windows, around 5000 of them
- Color card flyers - 4x6 double sided, UV coated, full color cards
- Event creation - Going to LUGs, gaming tournaments, or other fringe events with LN2 ice cream and fliers
- Advertisement in a linux trade magazine (possibly Linux Magazine)
- Program book ads for cons that we can't ad swap with
Recording Archivist - Rich Elswick
This person is in charge of making sure events at Penguicon are
recorded as audio, and getting that onto the internet. We would also
like video where realistically possible, but that's not essential.
We
own eight or nine digital voice recorders, but they have no data
output, so in order to extract their contents they must play back in
realtime through a cable to the computer that re-records it. We would
like very much to find a better solution, and a Recording Archivist
could help us do this.
Recording at Penguicon 2009 will work on
an Opt-Out system. In the arrival packet every Program Participant
receives as they check in, Program Ops will include a recording
notification letting them know that they need to tell us if they wish
to not be recorded. After Penguicon, the Scheduling Wrangler will send
a mass email to the Program Participants announcing that Penguicon
audio is going on the web and asking them to let us know if they would
like us to not include their talk.
Corporate Liaisons - Tyler Haske and Scott Kennedy
"Speaker To Suits". Finds and approaches potential sponsors. Communicates with companies about their sponsorship. Possibly organizes a booth fair.
Programming Department
Track Heads
Penguicon is multiple conventions in one. So we have several Track Heads, each of whom acts like Head of Programming for a smaller convention. The Track Heads must have (or form a team of those who together have):
- ideas
- specialized subject knowledge
- connections in their community
-
Tech Track - Trevor Jagoda
-
Literature Track - Courtney Galloway
-
Gaming Track - Bill Korsak
-
Webcomics Track - David Adams
-
Food Track - Chuck Child
-
Costuming Track - Limey Zrnich
-
Music Track - Sarah Smith
-
Media (Movie/TV) Programming Track - Gini Judd
-
Mayhem Track - Aegis Sword Academy
-
Anime Room - Youmacon
-
LAN Party - Dave Holiday of MPCon
-
Video Game Track - Dan Ramirez
-
Science Track - Austin Howard
Scheduling Wrangler - Randy Bradakis
Assistant to the Scheduling Wranger - Mara Tynan
Following up on what was said in the job description for Track Heads: In a convention as diverse as this, no one centralized person can know all subject areas. So we do not have one Head of Programming. The Schedule Wrangler:
- referees of the distribution of rooms and time slots.
- prevents schedule conflicts with participants who cross over tracks.
- administers an online system for tracking the development of the schedule of events.
- makes sure each track head understands how to use the system.
- checks to make sure all events eventually get descriptive blurbs and are not all done at the last minute.
-
since Penguicon is so diverse, checks that blurbs are at least slightly
comprehensible to those who have never heard of the topic before.
-
keeps up the website Events page. (That can be through an automated
system, for instance, an embedded widget that reflects an online
database of confirmed events.)
-
makes a cutoff date early enough to meet the schedule book deadline.
-
is responsible to hand off the schedule to the schedule book and signage.
-
tracks changes after that to go in an errata sheet.
-
keeps the Program Ops person up to date as the convention approaches.
During the year, the Scheduling Wrangler gathers, or knows, or can consult the system to find out:
- Which entries are still suggestions, and which are definite confirmed facts? (Were the Track Heads informed how to communicate that difference through the online system?)
- When you have a question about an entry, which program participant, or member of the programming team, do you ask to find out the answer?
- How complete does each Track Head consider their track?
Program Ops - Allison Anderson
Manages a team to track whether or not the actual weekend happens as it is described in the program book.
-
Every morning by 11 AM, post a schedule on the wall placard outside of
every function space door, with the schedule of events in that room for
that day. This info is generated by Head of Programming, who gives it
to the Signage person to print, who gives it to Program Ops to post.
-
Check to make sure scheduled participants showed up at each non-game
event, and report swiftly to Guest Wrangler and/or Head of Programming
if they did not.
- Count the attendance at every scheduled non-game event, at least during 11 AM through 11 PM.
- Give the five-minute signal to each event to tell the presenter(s) to wrap up in time for the next event to take the room.
Talent Wrangler - Molly de Blanc
- Keeps track with the Head of Programming and scheduling
staff regarding a list of all Guests of Honor (GoHs) and Nifty Guests
(celebrities in their own right who are not GoHs) who have committed to
attend Penguicon 6.0.
- Assembles and keeps in contact with a team of liaisons
for the main GoHs. These liaisons will learn the personal preferences
of the GoHs, will communicate between the convention committee and the
GoHs, and will care for the needs of the GoHs at the convention.
- Coordinates air travel for the GoHs and shops for good ticket prices or gets someone trustworthy to do so.
- Informs the Hotel Liaison which nights each GoH will be staying.
- Makes sure the promotional pictures and biography blurbs
of talents get to the Head of Communications to go in marketing
materials and the program book.
- Reminds the GoHs to publicize us on their websites.
Room Party Maven - Amanda Long-Adams
The Party Maven coordinates arrangements
for parties being conducted at the convention. The primary job is to
ensure that parties are grouped together to be sure the noise does not
inconvienience other hotel guests. Simultaneously, the grouping
enhances enjoyment by the members, since it minimizes travel distance
between parties, and takes stress and waiting time off the hotel
elevators.
The Party Maven may also be responsible for providing
supplies to parties, assisting with special arrangements with the
hotel, deconflicting incompatible parties and party locations,
publicizing parties to the members, coordinating with convention
Security and Hotel Liaison, and generally helping make the parties go
well.
Charity Auction Organizer - Laurie Adams
Before the convention, the Charity Auction person finds sufficient sale
items, appraises them, and photographs them. Administers a system to
track the winners and winning prices during the auction, and exchanges
claim slips and money for the items after the auction.
Hospitality Deparment- Jer Lance
Head of ConSuite - Steve DeHardt
JOB DESCRIPTION TO COME
Green Room - Jody Harrow
JOB DESCRIPTION TO COME