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Email

How to make email work for you (and still have some friends)




Subject says it all

Make sure the subject line as informative as possible. Allow your peers to scan the subject line and understand if they need to read the email or act upon it, and how urgently. Use keywords that will make it easy to search for the message in the future.

What, Who, Where, When

In many cases, the most straightforward and effective way to structure a subject line is to specify:
  • what the message is about
  • who it effects
  • (if related to an event) where will it take place
  • when is action needed
Examples:
Project meeting, London, October 15
CfP: Conference on human aspects of computing, Dovrovnik (deadline: May 15)
Free lunch for all in the coffee room NOW

New subject, nee re:

As a corollary, if you respond to an email and change the topic of conversation - make sure you change the subject line as well. Otherwise, readers who are not interested in the first thread might miss the new one.

Plain is Beautiful

If the message can be conveyed in plain text (or even gently formatted text) then include it in the body. Never use attachments unless you have to, e.g. for graphical materials or binary data.

Tips and tricks

Folders / tags


Reply to self


Email as a backup tool

Dos and Donts