Welcome to Webster Buchanan's Global Payroll Concierge, a service that helps you tackle the challenges of
multi-country payroll!


Whether you want to attend a confidential workshop, need a few hours of one-to-one support, or are looking for online training courses and research -- Webster Buchanan's Global Payroll Concierge can help! 

With our unique team of experienced multi-country practitioners, research analysts and consultants, we provide a broad range of services for companies of every size.

What kinds of services do we offer?
Our services range from workshops and online courses to one-on-one advisory services. The services are tailored for multinationals of all sizes - from those operating in two or three countries to companies dealing with 100+ - and for practitioners with all levels of experience. Our services cover:
  • Developing and/or validating your multi-country payroll strategy
  • Help tackling your specific multi-country challenges
  • Developing a business case
  • Vendor strategy, selection and management
  • Advice and assistance on project execution
Please see the list on the right for further details of our individual services.


What don't we do?
We don't answer the 'Kazahkstahn witholdings question'! In other words, we don't offer advice on individual country payroll legislation. However, if you participate in our different services we may be able to put you in touch with practitioners who operate in countries of specific interest.


What's the thinking behind the Global Payroll Concierge?
 We set up the Global Payroll Concierge because we believe that:
  • Too many payroll practitioners feel isolated when they're managing multi-country initiatives. You're not on your own - and many of the challenges you face aren't unique!
  • The best help comes when you pool experts from different walks of multi-country payroll, including research analysts, consultants and experienced multi-country payroll practitioners
  • People want help on their own terms. Some want advice on how to start out: some are looking to validate their strategy; some need help in a specific geography - and some aren't sure exactly what they want! Whatever your needs, you want to get help in a form you're comfortable with, whether it's a two-hour telephone discussion or a long-term custom consultancy project

Where do I go from here?
Check out our services on this Concierge website and then contact us in confidence. You can reach us by email or telephone via Webster Buchanan's corporate website.









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Our Six Concierge Services

Sharing experiences with other multi-country payroll practitioners is one of the best ways to help you shape and develop your multi-country payroll strategy. Webster Buchanan's confidential workshops bring a small number of practitioners together to discuss their individual multi-country plans, issues and challenges. You get detailed feedback from analysts and experienced practitioners - and a chance to learn from your peers' experiences! Find out more here

We know that traditional consulting services can be expensive, too broad in nature and lack hands-on expertise. That's why we've designed a number of personalized services, starting with sessions lasting as little as two hours.  Find out more here.

In October 2009 Webster Buchanan Research will launch the first of a series of online courses covering a broad range of multi-country payroll issues, from building a business case to selecting vendors.
The courses are designed for multinationals of any size, and are aimed at Payroll, HR and Finance professionals who are starting out in multi-country payroll, as well as those who are further advanced in their initiatives.

Delivered by a combination of experienced multi-country practitioners, research analysts and consultants, the courses include exercises that enable delegates to apply the lessons learned to their personal requirements.  Find out more here 

4. Research Reports 
Access the latest reports from Webster Buchanan Research, including our Review of Multi-country Payroll vendors, our overview of the challenges of Multi-country Payroll, and our Payroll Performance Scorecard. All of our publicly-available research reports can be downloaded from Webster Buchanan's Payroll Strategist website.

5. Webster Buchanan's Multi-country Payroll Club
Webster Buchanan’s Multi-country Payroll Club brings together practitioners, analysts and experienced consultants to help companies research and execute multi-country payroll initiatives. Whether you’re starting out on an international project or are already putting your plans into action, the Multi-country Payroll Club gives you an opportunity to network with your peers, swap experiences and get access to expert content. Membership is currently available free of charge. Find out more here

6. Webster Buchanan's Multi-country Payroll Forum
The Forum provides a confidential platform for a small number of large multinationals to share experiences in multi-country payroll, discuss strategies and develop best practices. Annual membership includes a series of face-to-face and online meetings, backed by confidential custom research from Webster Buchanan. For more details contact us in confidence
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