 Frequently asked questions page
If your question or concern is not answered here, please email us at: customerservice@exoticfindstore.com or chat/email us at the bottom of our homepage, we will be glad to help! About Us:
Our company is based on the belief that our customers needs are of the utmost importance. Our entire team is committed to meeting those needs. As a result, a high percentage of our business is from repeat customers and referrals. We would welcome the opportunity to earn your trust and deliver you the best service in the industry. Exotic Finds Store is focused on providing high-quality service and customer satisfaction - we will do everything we can to meet your expectations!
Q. What is involved in Victoria's Secret wholesale?
A. All items sold here are a Victoria's Secret Catalog exchange or a discontinued color or style. What happens is from our understanding is Victoria's Secret does not restock any merchandise that is sent back whether for a wrong color or the customer simply did not like how they fit or needed a different size. (many exchanges are due to wrong size or color etc. since it is a mail order company.) We carefully inspect all items for any flaws and most of the time there are none. All items that obviously have been worn or with flaws will NOT be sold here. V.S. Tags have been cut out or just cut in half they come both ways.
 (as with most sellers here on ebay selling victorias secret since it is in our contract to do so before selling.) All items will be marked new unless defects are noted. All items marked NWT, please understand that V.S. catalog does not have "victoria's Secret" retail tags in the mail from the catalog, all NWT items are "extra button" tags that are still attached to the garment.
 Victoria's Secret retail website shows that they sell the following name brands: Moda, london jean, colin stuart, via, etc. All of our prices are 1/2 or less of Victoria's Secret retail prices. Please email us at: customerservice@exoticfindstore.com for any questions or comments. Also, if you need the customer service # to Victoria's Secret if you need to verify brand authenticity. Informed shoppers...Get the deal!
Q. Is this site owned by the same company as the ebay site ID wwwexoticfindsstorecom I am familiar with?
A. Yes! Our ebay store will now sell items from Victoria's Secret that we categorize as catalog returns, flaws or New, just simply not a best seller for us. All listings will have the condition displayed specific to that item. We hope we have earned your trust, for close to 4 years now we have had 100% customer feedback. We treat you the way we would want to be treated and we hope that will keep you coming back for more.
Q. Do you accept returns?
A. No, all sales are final, but remember, as with our ebay store we still will accept exchanges all day long as long as you are willing to pay shipping again until you find your perfect fit.
Q. How much is shipping for my item?
A. Each shipping price is stated under each item listed.
Q. Do you combine shipping?
A. Yes, we do combine shipping as follows for U.S. only:
Based On: Weight
Shipping Method:
Standard Domestic Delivery time:2-7 business days  Shipping Rates:
V.S. shipping rates here (the minimum charge is $5.95) http://www2.victoriassecret.com/html/custsrvc/shipping/us_shipping/?rfnbr=8683
Q. Do you combine shipping worldwide?
A. Yes, we do combine shipping worldwide. However, since shipping rates vary from location to location just leave us a post below along with your email address and we will email you if you would like to combine shipping worldwide. For faster service email us at:
Canada:
Based On: Weight
Shipping Method: International Economy Delivery time: 1-2 Weeks Shipping Rates:
Worldwide:
Based On: Weight
Shipping Method: International Economy Delivery time: 2-3 Weeks Shipping Rates:
Q. There is a Victoria's Secret item that I really want, can I put in a request?
A. Yes, you can put in any request below along with your email address. But please know that with Victoria's Secret wholesale we can not predict what items at Victoria's Secret will be discontinued or if a customer will send an exchange in. So in essence, you may put a request in but there is no way we can guarantee if or when it will come in.
If the item or size you request comes in we will notify you by email so you will be the 1st to know so please be sure to leave your email.
Q. Do you accept any other method of payment?
A. Yes, we accept U.S. Postal money orders. Please email us at customerservice@exoticfindstore.com for details.
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