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Event Management




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Email: support at eventbee.com
Phone: 408 310 6768
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Listing Event

Listing event at Eventbee is as easy as 1,2,3...

  1. Login to your account

  2. Click on My Eventbee My Events My Listed Events List New (button)

  3. Follow self explanatory steps to list your event

Things you can do while listing event:


Adding Tickets

Adding required tickets, attendee has to purchase at least one of these tickets:

  1. Click on Add button under Required Tickets section

  2. Follow instructions to enter Ticket information including price, sale start date, end date etc.

Adding optional tickets, attendee may or may not purchase these tickets/items:

  1. Click on Add button under Optional Tickets section

  1. Follow instructions to enter Ticket information including price, sale start date, end date etc.


Selecting Payment Methods

Eventbee Supports following methods to do Credit Card Processing

PayPal:

  1. Select this method

  2. Enter your PayPal email ID (you used to open PayPal account)

If you don't have PayPal account, click here to sign up for PayPal

Google:

  1. Select this method

  2. Enter your Google Merchant ID & Key

If you don't have Google account, click here to sign up for Google checkout

You also need to perform following one time tasks:

1. Login to your Google checkout account

2. Go to Settings tab, click on Integration link in left side menu

3. You will see your Merchant ID and Key, copy/paste these values in your Google Payment Method selection

4. Uncheck "My company will only post digital signed carts"

5. Enter following URL as API call back URL:

https://www.eventbee.com/portal/payment/googlecallback

Make sure API Callback Method is set to XML and SAVE

6. Go to Preferences link in the left side menu, and select following option and SAVE

Automatically authorize and charge the buyer's credit card

Google account settings screenshots

Eventbee:

  1. Select this method (by default it is selected)

NOTE:

  • If you chose, PayPal or Google payment method, ticket sales proceeds are directly deposited into your account. If you chose, Eventbee payment method, we receive money, and we mail out check to you within 10 business days of your event close date
  • PayPal payment does not require Attendee to have PayPal account. Attendee is taken to PayPal payment screens in the registration process
  • Google payment requires Attendee to have Google account. Attendee is taken to Google payment screens in the registration process
  • Eventbee payment method is seamless to end user, and does not require Attendee to have Eventbee account

Collecting Attendee Information

By default we collect Attendee Name, Email address, Phone number during the registration process. If you would like to collect more information follow these steps:

  1. Click on Add Attendee Information Attribute button

  2. Enter Attribute name, select type, size and required/optional

  3. Click Add Attribute (button)

You can add as many as custom attributes/fields to your registration form this way.

By default we collect all Attendees information, if you would like to only collect Primary Attendee information, select that option under Other Preferences


Enabling Network Ticket Selling

By default Network Ticketing is enabled with $1 per ticket commission, you can increase the commission or disable this feature. Click here to learn more about Network Ticket Selling.


Featured/Premium Listing

We provide basic free listing, if you would like to get more visibility of your event at Eventbee, please select Featured or Premium Listing option.


Enabling Network Advertising

By default we enable Network Advertising with default CPM, CPC values, you can edit these values to increase your reach, or you can disable this feature


Event Listing Slide Show

Event Listing Slideshow


Event Manage Page

Every event you create will have exclusive Event Manage Page. You can do every aspect of the Event Management task from this page. To reach this page, follow these steps

  1. Login to your account

  2. Click on My Eventbee My Events My Listed Events <event title> Manage (link)

Things you can do from this page:


Edit Event Status

By default event is listed with Active status, allows you to sell tickets immediately. You can change event status based on your requirement


Delete: If your event is no longer valid, you can Delete event by clicking Event Management Tools Delete Event (link)

NOTE: Deleting event that is already sold tickets is not allowed, you can only Suspend event in this case, and if there are any refunds, you should take care of them case by case basis on your own

Suspend: If you want to stop registrations on your event temporarily, you can set event status to Suspend by clicking Event Management Tools Suspend Event (link)

Activate: You can activate any event that is in Suspend state by clicking Event Management Tools Activate Event (link)

Powering with Online Registration

If you haven't added tickets in the event listing process, you can do so by clicking on Event Management Tools Power with Online Registration (link)

Adding Tickets

 You can add tickets by clicking Event Management Tools Add/Edit Tickets (link)

Adding Required Tickets:

  1. Click on Add button under Required Tickets section

  2. Follow instructions to enter Ticket information including price, sale start date, end date etc.

TIP: If you would like to give group discount for tickets, create Required Ticket with minimum purchase required set to group size

Adding Optional Tickets:

  1. Click on Add button under Optional Tickets section

  1. Follow instructions to enter Ticket information including price, sale start date, end date etc.

Editing [Deleting] Tickets

  1. Click on Event Management Tools Add/Edit Event (link)

  2. Click on Edit (link) to edit the event, or select Ticket(s) and click on Delete button to delete tickets

NOTE: Deleting tickets doesn't void already sold tickets, they still appear in your Event Registrations Reports etc.


Editing/Deleting Payment Methods

You can enable/disable your desired Payment Methods by clicking Event Management Tools Edit Ticketing Preferences (link)

For configuring different payment methods, please click here


Attendee List

To view registered Attendees click Event Management Tools Attendee List (link)

You can export list to PDF or Excel. You can also create Custom Name Tags by clicking Name Tags (button)


Adding Manual Registrations


Click Event Management Tools Add Attendee (Manual Registration) (link)

NOTE: Attendees added with this feature only appear in Attendee List reports. These details do not appear in Event Registrations Reports


Registration Reports

You can view event Registration Reports by clicking Event Management Tools Event Registrations

These reports have details information of all registrations, including fee etc. You can export them to PDF and Excel.


Emailing Attendees

Communicating with Attendees is as simple as clicking Event Management Tools Email Attendees

Send plain text or rich HTML emails to Attendees. You can test sending email to yourself before sending to all Attendees. Measure all your email communication such as impresssions, clicks etc. by visiting My Email Marketing main tab.


Adding Discounts

Adding discounts to your event from Event Manage page is as simple as few clicks! You can add as many discounts as you want to selected ticketing types.

You can also offer exclusive discounts to your community membes. Click here to learn more on how to build events driven community at Eventbee


Integrating with your website

Every event you list at Eventbee has unique URL, you can copy/paste your event URL to your website or blog. You can find URL links at Event Manage Integration Links

We also provide button links, you can copy/paste the HTML to display our button links.

New Exclusive Facebook URL, you can copy/paste this URL in your Facebook event page or anywhere on Facebook to give seamless registration experience to Facebook users.


Event Page & Attendee Page Customization

Eventbee offers you complete control of your event page. You can customize and brand your event page as you want based on your technical skills.

Simple Customizations (anyone can do these):

Adding [Deleting] Photo

Go to Event Manage Configure Event View Add Photo [Delete Photo] (link)

Adding Headers and Footers

Go to Event Manage Configure Event View Header/Footer Settings (link)

Changing Eventbee Themes

By default we set ebee-default as your event theme. You can change default theme to your desired other pre-defined themes by clicking Event Manage Configure Event View Theme (link)

Showing [Hiding] Attendee List

Show or hide who is attending your event on event page by just clicking Event Manage Configure Event View Show [Hide] Attende List (link)

Showing[Hiding] Recommended Events Box

By default we display this box with Recommended Events list. You get paid for any of the tickets sold from this box on your event page. You can also hide (show) this box by clicking Event Manage Configure Event View Hide [Show] Recommended Events Box (link)

Advanced Customization (simple HTML/CSS skills required):


Using your own Themes

You can create your own themes by visiting My Themes My Event Detailed Page Themes

Creating your own theme is as simple as selecting colors and various look and feel options with few clicks. You can set to your custom themes by clicking on Event Manage Configure Event View Themes My Themes (select your theme from pulldown list)

Customizing with your own CSS/HTML

We give you complete control of your event page CSS and HTML, you can edit your CSS and HTML to get maximum customization possible. To edit your HTML/CSS page go to Event Manage Configure Event View Theme Templates HTML or CSS (link)

NOTE: If you change your event page look and feel by using any other method, you will lose all your edits to your HTML/CSS templates



Sample Event Page Customizations

Customized Event Pages



Event Registration Process

By reaching your Event Page powered by Eventbee, attendee can register for the event with few clicks. Here is the sample registration slideshow

Event Register




Subpages (1): List Event