Do you have multi-faceted group or organizational change needs? ORGANIZATION DEVELOPMENT DESIGN AND IMPLEMENTATION and CHANGE LEADERSHIP services are typically large-scale (organization-wide or division-wide), managed from the top, and comprised of multiple interventions. We can work together in planning your OD and change processes, as well as in designing and/or implementing interventions in key group processes, training, change implementation, and individual consulting. Are you looking to develop your Leaders and Managers in a way that supports your culture ad values? LEADERSHIP and MANAGEMENT DEVELOPMENT models are developed using a method that fits your needs: "from scratch" by making a study of your star performers; by using your organization's core values as the beginning bases; or by applying an already-developed model to your organization's requirements. Once a model is developed, it can become the basis for your selection and hiring processes, training, management development, performance appraisal, and succession planning. I am well-versed in many well-researched models that can be applied to your needs, should you decide to begin there.
Do your work groups need to resolve internal conflicts, negotiate job roles, build or re-organize the team? My TEAMBUILDING method includes the following components: development of the intervention objectives - what you want to achieve; high- level design of the intervention; design of the tools and processes that the group will use; design of group feedback processes; and facilitation of the group process. Using this process enables your work group members to increase their performance, team skills, and relationship effectiveness. I am qualified in a vareity of teambuilding tools and assessments that can be used as the framework for teambuilding, including the Myers Briggs Type Indicator, Strength Deployment Inventory, and DiSC.
Does your group need to make some important decisions, but doesn't know how to start? OUTCOME PROCESSING™ is a unique consensus-focused proprietary process that assists groups in gathering data, generating ideas, categorizing and prioritizing information, and making group decisions. The decisions that result from an Outcome Processing™ session are ultimately used to support the client's strategic processes.
Do you want to conduct a performance needs assessment? Design/develop training? Conduct evaluation processes? Facilitate OD or training interventions? Train your trainers? I have been specializing for more than 20 years in TRAINING SYSTEMS DEVELOPMENT & IMPLEMENTATION in the areas of Needs Assessment, Training and Instructional Design, Facilitation, and Evaluation Design. Services in these areas are available in the following formats: design only; design and implementation; and coaching for your own internal implementation.
Do you need an organization-specific basis to guide organization processes? COMPETENCY MODELS (the method alluded to above in the discussion about Leadership and Management Development) depict the behaviors required to succeed as a star performer in your organization. We can develop your competency model in a variety of ways: "from scratch" by making a study of your star performers; by using your organization's core values as the beginning basis; or by applying a generic model to your organization's requirements. Once a model is developed, it can become the basis for your selection and hiring processes, training, management development, performance appraisal, and succession planning. Are you looking for an experienced training facilitator who can make learning and change happen? I design and facilitate learning and development interventions in all of the subjects above, and have done so for a large number of clients. In addition, I have a broad array of experience in facilitating vendor programs you may already own. | Are you looking for a keynote or topical speaker for your professional meeting or conference? I am an experienced guest speaker with references. Topics/areas that I have focused on recently are below.
For General Audiences: Managing the Generations in the Work Force: focuses on who the generations are, why we are the way we are, and how to work with each other to attain performance and productivity. Effective Customer Service is a Choice: helps customer service professionals choose the most effective customer service behaviors in "real time" despite what is happening in the Custoemr Interaction Moment (tm).
For Human Resource Audiences: Human Resource Competencies for the Next Century: what it will take for HR professionals to be an influential part of their high performance organizations. Making the Most of Your HiPo's: how to identify and develop high-potential employees - it's much more than just effective job performance!
Do you and your group have a topic that you are interested in? Contact me and we can discuss it!
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“Deb Tobey was the keynote speaker at our 2008 Board, Staff and Volunteer Leadership Strategic Planning Retreat. She did a better than excellent job of presenting information about the interests and needs of the baby boom generation. Her presentation was on target for the needs of our group and she shared her expertise in a very entertaining and engaging manner. We continue to hear many favorable comments from those who attended this session." Janet Jernigan, Executv Director, FiftyForward
Are YOU a consultant? You bet you are!
Do you and your HR/HRD/OD team
want to enhance your consulting skills?
A Consultant, according to Peter Block, is someown who must influence a client over whom he/she has no direct authority. We are invited to consult because of our expertise in a specific area. We are effective because of our ability to manage and enhance the relationship with the client while delivering the expertise. Consultation skills for both internal and external consultants include: the ability to manage both the consulting process (entry, contracting, implementation, and evaluation) and the consulting relationship (using my proprietary EchoSource™ process to diagnose and meet the client's wants and needs in a way that enables the client to make best use of your work). Both of these approaches are available to you and your staff of consultants in both training and coaching formats. 615.874.9131
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