| (very spotty notes, but maybe better than nothing --John Abbe) (came in late, sat down when Dawn Foster was talking about her stuff, but missed it) === ?? talking about Whiteside Theater 50-100 communications / day, 15-20 people, e-mail list Wants something better: Ning? Can build apps that are useable outside Ning!? GoogleGroups, YahooGroups Wiki Lotus Notes (laughter) Ning again Software Association of Oregon uses it What does the *community* want === How to you get community? free pizza physical in-person gatherings talk to yourself in the forum invite famous people invite 20 people you know per week give people something to do ask questions interesting to note that the conversation is at least half the women, even though they are (as usual, alas) BaseCamp === What are some features you really wish you had for online community: * prevent accidental broadcast-to-all ? separate modes in user interface not in interface, just experience visible to moderators so they automatically monitor only the necessary people * a really easy way to delete a user and all their contributions ==== when you first come to a community, you want to know what are the social protocols look at real-world communities ==== many common patterns are around the tension between the technical infrastructure and the people inhabiting it watch out for (even accidentally) triggering backlash against authoritarianism === someone did research - the larger the group the less likely people are to help each other? [many variables other than group size] when you're in front of a computer, there may be many people but you don't act the same way you would in a large group *do* people look for what the social protocols are? maybe they look for cues based on prior socialization |
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Session Notes >
Online Community Management |